Operations Manager

Description

Job purpose

The Operations Manager at Furniture Market Clearance Center is responsible for overseeing daily operations, ensuring efficient logistics, managing inventory, and optimizing floor design to enhance the customer shopping experience. This role requires a detail-oriented and creative individual who can effectively coordinate product placement and presentation to maximize sales and customer satisfaction. The Operations Manager will work closely with the General Manager and other team members to ensure smooth operations and an inviting showroom environment.

Essential Functions And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Logistics & Inventory Management

Logistics & Inventory Management

• Oversee the receiving, storage, and distribution of inventory to ensure accurate stock levels.
• Implement and maintain inventory control processes to minimize shrinkage and maximize efficiency.
• Coordinate with vendors and suppliers to ensure timely delivery of products.
• Manage warehouse and stockroom operations, ensuring proper organization and accessibility.
• Conduct regular inventory audits and reconcile discrepancies.
  
  

Floor Design & Visual Merchandising

• Direct the placement and presentation of furniture and accessories to create an inviting and aesthetically pleasing showroom.
• Develop and implement floor plans that highlight product features and encourage customer engagement.
• Rotate merchandise regularly to keep the showroom fresh and appealing.
• Collaborate with the sales team to ensure displays align with promotional strategies and seasonal trends.
• Ensure that all furniture displays are clean, well-maintained, and properly tagged with pricing and product information.
  
  

Operational Management

• Supervise and train staff on best practices for logistics, inventory management, and showroom presentation.
• Maintain a safe and organized work environment, ensuring compliance with company policies and safety regulations.
• Identify and implement process improvements to increase efficiency and reduce costs.
• Work closely with the General Manager to develop and execute operational strategies.
• Monitor sales trends and customer feedback to make data-driven decisions for floor layout and inventory adjustments.
  
  

Qualifications

Qualifications & Skills:

• High School diploma or equivalent required
• Proven experience in operations management, logistics, inventory control, or retail store management. 3-5 years minimum
• Strong leadership and organizational skills.
• Ability to create and execute visually appealing floor designs.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Proficiency in inventory management software and Microsoft Office Suite.
• Ability to lift and move furniture as needed.
  
  

Preferred Qualifications

• Bachelor's degree in Business Administration or related field or Associate’s degree
• 5 years experience in Operations leadership
• Experience in the furniture or home décor industry.
• Background in retail merchandising or visual display.
• Knowledge of warehouse management and distribution best practices.
  
  

Working conditions

This job operates on site in High Point, NC. The candidate should have the ability to physically lift/move furniture as needed and work flexible hours, including Saturdays.

This is a full-time position with competitive compensation and benefits. If you are passionate about operations, logistics, and visual merchandising, and enjoy creating a great shopping.