What are the responsibilities and job description for the Quality Manager position at FurstStaffing?
An ISO 9001:2015 registered manufacturer with over 40 years of experience in cold headed and cold formed fasteners. We are known for our dedication to quality, precision, and service. We are currently seeking a dependable and experienced Quality Manager to lead and support our quality systems and initiatives at our Rockford, IL facility.
Experience in the Fastener Industry is REQUIRED
Position Summary:
The Quality Manager will be responsible for overseeing the quality management system, ensuring products meet established standards, and promoting continuous improvement across departments. This role requires strong technical skills, a thorough understanding of ISO 9001:2015 standards, and experience within the fastener manufacturing industry.
Key Responsibilities:
- Manage and maintain the Quality Management System (QMS) to ISO 9001:2015 standards
- Collaborate with department managers to support customer requirements and production quality
- Communicate technical product/print direction to customers and internal teams
- Address and resolve known issues with customers prior to or during production
- Draft accurate and timely internal and external reports and communications
- Perform inspections of in-process and finished goods to ensure conformance to work instructions
- Use and apply appropriate gauging instruments for inspections
- Conduct first piece inspections as needed
- Record and input statistical data accurately
- Assist in writing and updating inspection procedures and quality checklists
- Analyze quality data and write clear summaries to validate results or note deviations
- Escalate quality concerns appropriately and in a timely manner
- Ensure all documentation is completed accurately and maintained properly
- Adhere to and promote 5S standards and a clean, safe work environment
- Enforce compliance with all Safety, Environmental, and Quality policies
- Conduct internal audits of manufacturing processes for compliance with standards
- Lead root cause analysis and implement effective corrective actions
- Drive continuous improvement initiatives and foster a culture of quality
- Facilitate customer audits and ensure professional, factual customer correspondence
Required Experience & Skills:
- Minimum 5 years of technical quality experience in a manufacturing setting
- Industry experience with fasteners is required
- Strong understanding of ISO 9001:2015 standards
- Experience managing or participating in internal and external audits
- Skilled in root cause analysis and corrective/preventive action processes
- Excellent communication and reporting skills
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, Project)
- Strong organizational skills and attention to detail
Benefits include Medical, Dental, Vision, 401K, paid time off, paid holiday and more!
