What are the responsibilities and job description for the Operations Coordinator (Sales Support) position at FUSE SPECIALTY APPLIANCES?
Fuse Specialty Appliances is a leading provider of high-end kitchen and home appliances. We pride ourselves on delivering exceptional customer service, expert product knowledge, and innovative design solutions. We’re looking for a motivated Operations & Sales Support professional to assist our sales team in our Naples showroom, through administrative coordination and efficient operational support.
Position Overview
This role plays a key role in ensuring the smooth execution of daily sales activities. In this role, you will handle administrative tasks, manage order processing, maintain accurate records, and collaborate with various departments to help our sales team meet customer needs efficiently.
Key Responsibilities
- Accurately enter sales orders into the CRM/ERP systems.
- Assist with preparing sales-related documentation.
- Track and manage orders through delivery and installation processes.
- Manage incoming phone calls and emails, directing inquiries to the appropriate team members.
- Generate and analyze sales reports, providing key insights to the sales and management teams.
- Communicate order status, delivery schedules, and any potential delays to relevant stakeholders.
- Support the sales team with administrative tasks, ensuring information flow and timely project completion.
If you thrive on organization, excel at multitasking, and are eager to contribute to a dynamic sales environment, we’d love to hear from you.
Qualifications
- Proficient in Microsoft Excel and Microsoft Office Suite
- Strong organizational and clerical skills
- Experience in customer service and administrative roles
- Excellent phone etiquette and communication skills
- Ability to thrive in a face paced environment
- (Spanish Speaking) candidates are a plus
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer support: 2 years (Required)
Ability to Commute:
- Naples, FL 34102 (Required)
Ability to Relocate:
- Naples, FL 34102: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000
