Demo

Fire Protection Service Manager

Fusion Cell
Pawtucket, RI Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 3/26/2025

REGIONAL SERVICE MANAGER

POSITION SUMMARY: The Fire Protection Service Manager is responsible for overseeing service operations for a company's fire protection systems division. This includes managing technicians, scheduling, quality control, and maintaining strong customer relationships.


LOCATION: Pawtucket, RI

SALARY: $80,000 - $95,000 (depending on experience)

BENEFITS:

  • 401K
  • Profit Sharing
  • Disability and Life Insurance Packages
  • PTO & Holiday Pay
  • Car Package
  • Annual Target Bonus goal up to 25%


KEY RESPONSIBILITIES:

  • Manage a team of service technicians who inspect, test, maintain and repair fire alarm, sprinkler and suppression systems
  • Schedule service calls and preventative maintenance visits for customers
  • Ensure service work is completed correctly, on time, and to customer satisfaction
  • Oversee quality control processes and documentation for service reports
  • Respond to and resolve customer complaints
  • Maintain inventory of service truck stock and equipment for technicians
  • Hire, train, and develop skilled service technicians
  • Achieve service revenue and profitability targets for the service department
  • Cultivate and grow customer relationships through excellent service
  • Collaborate with sales teams on system installations and retrofits


REQUIREMENTS:

  • 3-5 years management experience in fire protection
  • Bachelor's degree in business management (preferred)
  • Fire Licensing (alarm, electrical, or sprinkler) preferred
  • Experience managing customers, logistics, payroll, profit & loss
  • Experience in scheduling/managing routes for a team or relatable skill
  • Strong customer service and communication skills
  • Prior experience as a fire protection technician is ideal
  • Strong organization and time management


The ideal candidate will have a mix of technical fire protection knowledge, management experience, and excellent customer service skills to lead 8-12 service team members.

Salary : $80,000 - $95,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Fire Protection Service Manager?

Sign up to receive alerts about other jobs on the Fire Protection Service Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$106,173 - $147,033
Income Estimation: 
$148,834 - $219,377
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$175,272 - $244,410
Income Estimation: 
$163,515 - $207,613
Income Estimation: 
$199,924 - $258,836
Income Estimation: 
$100,194 - $125,116
Income Estimation: 
$124,240 - $161,862
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$182,116 - $270,924
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Fusion Cell

Fusion Cell
Hired Organization Address Milwaukee, WI Contractor
Title: MEP Technical Coordinator Employment Type: Contract Duration: 12 months with the option to extend or convert to a...
Fusion Cell
Hired Organization Address Rockford, IL Full Time
Corporate Controller Location: Rockford, IL Compensation: $70,000 - $90,000/year (based on experience) We’re seeking a C...
Fusion Cell
Hired Organization Address Rockford, IL Full Time
Staff Accountant Position Summary: We are seeking a highly motivated Staff Accountant to join a cutting-edge manufacturi...
Fusion Cell
Hired Organization Address Tampa, FL Full Time
About Fusion Cell Fusion Cell is a veteran-operated staffing firm that specializes in connecting talented individuals wi...

Not the job you're looking for? Here are some other Fire Protection Service Manager jobs in the Pawtucket, RI area that may be a better fit.

Regional Fire Protection Service Manager

Fusion Cell, Pawtucket, RI

Accounts Receivable Operations Manager

Encore Fire Protection, Pawtucket, RI

AI Assistant is available now!

Feel free to start your new journey!