Maintenance Technician: Best Western Plus

Perform engineering/maintenance operations of the hotel to ensure the safety and comfort of hotel guests and employees and to ensure compliance with all brand, governmental regulatory requirements. May have responsibility for the loss prevention function. We want our guests to relax and be themselves which means we need you to: be you by being natural, professional and personable in the way you are with people, get ready by taking notice and using your knowledge so that you are prepared for anything, show you care by being thoughtful in the way you welcome and connect with guests, and take action by showing initiative, taking ownership and going the extra mile.

Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventative maintenance and capital planning.
• Perform hotel renovations and other projects, aids in negotiating contracts and ensuring timely completion of projects within budgets.
• Perform day-to-day engineering requirements, execute preventative maintenance plan.
• Maintain inventory controls for cost effective operations.
• Responsible for 24-hour emergency maintenance.
• Assist in monitoring all work being performed by outsiders.
• Educate and train all members in compliance with governmental and safety regulations.
• Ensure staff is properly trained on quality and service standards and has the tools and equipment and is empowered to carry out job duties in a timely, efficient manner.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure the highest level of guest satisfaction.
• Carry out preventative maintenance program to ensure facility is maintained and in service for our guests.
• Perform and assist in overseeing the physical operations of the hotel, including maintenance and repair, and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining “green” initiatives.
• May be responsible for hotel security to minimize risk of theft, crime and other hazards.
• Attend monthly department meetings and training sessions as necessary.
• Anything that contributes to a positive culture and the success of the hotel.
• Other duties as assigned.
  
  

Requirements

• High School Graduate or General Education Degree (GED).
• Some college or advanced vocational training preferred.
• One to two years previous experience in a similar position (i.e. general building maintenance, construction, etc.).
• Basic computer skills required.
• Hotel experience preferred.
• Professional certifications and licenses will be given higher consideration.
• Valid driver license required to operate shuttles as needed.
  
  

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