KIA Service Manager

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

If you are looking for an exciting career with one of the best, privately-owned automotive groups in Northern California, then this is the place for you! The Future Automotive Group is family-owned and operated, and we have been serving drivers since 1963. Our organization has locations throughout Northern and Central California including 14 dealerships and 3 commercial fleet service centers. Our 23 franchises include Ford, Lincoln, Chevrolet, Nissan, Toyota, Honda, KIA, Hyundai, Chrysler, Dodge, Jeep, RAM, Hino and Isuzu. Future Kia prides itself on the professional and family-oriented feel it provides.

Are you ready for a change?

Pay Scale: Salary of $6,000 - $15,000 a month with bonus opportunities based on department performance and other factors.

Summary: Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians time is consistently sold to service customers.

***Automotive Experience Required***

Perks and Benefits:

• Employer Paid Life
• Additional Employee Life Insurance options
• Medical > HRA / HMO options
• Dental > PPO / DHMO options
• Vision
• Short Term Disability options
• Long Term Disability options
• Employee Training
• Employee Discounts
• 401(K) options
• Employee Assistance Programs
• Paid Time Off

Responsibilities include but are not limited to:

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all service department staff.
• Strives for harmony and teamwork within the department and with all other departments.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Serves as liaison with factory representatives.
• Handles customer complaints immediately and according to dealership's guidelines.
• Maintains a professional appearance.
• Attends managers meetings as requested
• Other tasks as assigned.

Expectations:

• Minimum 3 years experience
• Customer service experience
• Valid driver's license
• Positive attitude and demeanor
• Stop leadership skills
• Strong listening and verbal communication skills
• Strong focus and desire to achieve sales goals
• Applicable manufacturers certifications
• Ability to comply with all Dealership policies, procedures, standards, and deadlines.

*All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment*

The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, local law, regulation, or ordinance.