Office Coordinator

FUTURES COMMUNITY SUPPORT SERVICES, INC.

23 MAIN STREET

TOWANDA, PA 18848

Job Description for: Full Time Office Coordinator

Reports To: HR Director

Classification: Full Time – An employee who normally works a minimum of 36 and maximum of 40 hours per week on the same shift and on the same days of the week. This position is non-exempt from overtime pay.

Job Summary: Entry level office duties that include phone, mail, office supplies, filing, and copying, assisting the public with Fingerprinting services through IdentoGO contract.

Qualifications: Must have a valid driver’s license, a high school diploma or GED equivalent, no criminal record, and must be a U.S. citizen.

Physical Demands: Occasionally throughout the year, this position requires assistance with moving boxes into storage and other office items.

Job Responsibilities:

• Open mail and distribute daily – take mail to post office each day
• Ensure the office runs smoothly
• Answer phones and greet the public in a professional manner
• Monitor office supplies and order new as needed
• Must be organized and have the ability to multi-task to complete a wide variety of tasks
• Must be flexible and willing to adjust to new tasks as needed
• Assist with organizing agency events as assigned
• Schedule meetings as assigned
• Enter receipts – all cash coming into the office.
• Complete provider screening at hire and on a monthly basis
• Maintains vehicle files for the entire agency – sign out sheets, checklists, monitors inspection and registration dates for the Director of Quality to ensure compliance.
• Point of contact for fingerprinting, conducts fingerprint services for appointments and walk-ins.
• Assists with HR filing and data entry projects as needed
• Provide support to various departments within the organization
• Maintain vendor files
• All other job duties as assigned

90-day Training Period Expectations:

At the end of the training period, the Front Office Receptionist and Fingerprinting Specialist should be able to demonstrate the following skills:

• Problem solving – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
• Interpersonal skills – the individual maintains confidentiality, remains open to other’s ideas and exhibits willingness to try new things
• Oral communication – the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills
• Written communication – the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
• Planning/organizing – the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans
• Quality control – the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
• Adaptability – the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Safety and security – the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

Medical Physical: Not Applicable

Working Conditions: Office/Desk setting, climbing stairs

Qualifications: Must have a valid driver’s license, a high school diploma or GED equivalent, no criminal record, and must be a U.S. citizen.