Scrum Master with Retail/ e-commerce exp.

Must Have:

• 7-10 years exp
• Certifications
• Raise the flag, keep teams accountable, call the risks out. Recognizing impacts and other team dependency management.
• Self sufficient, can ask the right questions.
• Take the reigns and drive not just sit in the background
• Must have JIRA
• Experience working on projects related to Adobe Marketing tools
• Local and will go in 3x every other week to Bolingbrook.

Job Description:

We are seeking an experienced and hands-on Senior Scrum Master with a background in retail and deep expertise in Adobe marketing tools and personalization. The ideal candidate will have extensive experience managing Agile processes in a dynamic, fast-paced environment, leveraging strong Jira skills to optimize team workflows, and delivering high-quality digital experiences. As a Scrum Master, you will facilitate the adoption of Agile methodologies, drive cross-functional collaboration, and ensure that product teams deliver timely and effective solutions that meet business and customer needs.

Key Responsibilities:

• Lead and coach multiple Scrum teams, ensuring adherence to Agile principles and Scrum ceremonies (Daily Standups, Sprint Planning, Retrospectives, etc.) while facilitating the Scrum process.
• Take ownership of the Jira board, ensuring it is accurately maintained, managing workflows, creating tickets, and assisting teams with any issues related to Jira configuration, tracking, and reporting.
• Facilitate communication across teams and departments, ensuring that information flows effectively between stakeholders, developers, designers, and product owners.
• Assist the product owner with backlog grooming and prioritization to ensure that the most critical items are being worked on. Help the teams stay on track to deliver quality, on-time releases.
• Leverage Adobe suite tools for digital experience optimization and personalization strategies. Provide guidance on how to best use Adobe products in an Agile environment.
• Collaborate with product and marketing teams to implement personalized customer experiences, leveraging Adobe's personalization capabilities for improving customer engagement and conversion.
• Track and report team metrics such as velocity, sprint progress, and blockers to stakeholders. Facilitate continuous improvement through sprint retrospectives, identifying opportunities to enhance performance.
• Mentor junior Scrum Masters and development teams, promoting Agile maturity and fostering a culture of high performance and collaboration.