What are the responsibilities and job description for the Call Center Representative position at Fyzical?
New England ENT is looking for an experienced Call Center Representative with strong interpersonal and verbal communication skills
Experience
Provide quality customer service and support
Use questioning and listening skills that support effective telephone communication
Record accurate message information re : scheduling and cancellation of appts. and relaying clinical messages to appropriate provider.
Understanding of medical terminology and ability to use EMR
Bilingual skills (Spanish) strongly preferred.
Schedule
Full Time, Monday- Friday, no weekends
Benefits
Paid Time Off
Health Insurance
Flexible Spending account
401(k)
Job Type : Full and Part Time
Salary $18.00 -$19.00 / hour
FYZICAL Dizziness and Fall Prevention Center
Join Our Team
What's it like to be a part of the FYZICAL® team? Game Changing! The opportunities are boundless! We are seeking individuals who want to come to work every day excited about the challenge of pushing themselves and their clients beyond expectations, beyond 'good enough'. We're a high energy team. We treat clients with dignity and empathy, and we work hard to improve lives through physical therapy. Our people are our greatest asset - we hire individuals who are professional and enthusiastically embrace advances in research, technology, science and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place.
Company Website :
Salary : $18 - $19
