What are the responsibilities and job description for the After-Market Parts Associate position at G.A. Braun, Inc.?
**Position is located in North Syracuse, NY - Must live locally**
POSITION SUMMARY:
Primary responsibilities shall center on the receipt of calls from clients for the sale of Braun OEM parts and service. Responsibilities will include providing courteous, effective and efficient parts pricing, processing and delivery to the client’s site. May be required to make calls to potential clients for the promotion of Braun parts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Support the incoming phone calls from customers, distributors, field service and sales department representatives.
· Sell parts to customers.
· Coordinate customer orders and ship dates with the shipping department, occasionally packing and shipping parts.
· Coordinate delivery times that meet or exceed the customer’s expectations.
· Work with field sales and service representatives to determine parts and/or corrective action with respect to an issue related to parts.
· Support the shipping department to insure parts ship by their due date.
· Take multiple pieces of information and put them together to find a solution.
· Provide inside support to field service and sales representatives.
· Other duties and special projects, as assigned.
QUALIFICATIONS:
· Education and/or Experience - Associates degree preferred but not required.
· Knowledge of inventory control systems and experience in the service and sales of industrial equipment, parts and supplies will be a plus.
· Negotiation skills preferred.
Job Type: Full-time
Pay: $60,400.00 - $64,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- what is your desired salary?
- Please confirm your phone number.
Education:
- Associate (Preferred)
Experience:
- Inventory control: 1 year (Preferred)
- Call center: 1 year (Preferred)
- Industrial equipment: 1 year (Preferred)
Work Location: In person
Salary : $60,400 - $64,000
