Front Desk Administrator (Valencia Trails/Sky)

Position Summary:

Responsible for greeting all guests visiting the sales center, answering calls, and updating and maintaining records.

Key Duties and Responsibilities:

• Greet customers in a friendly manner making them always feel welcome
• Introduce customer to a sales associate
• Answer phones and route calls to the appropriate person
• Manage inventory and ordering of marketing supplies
• Manage inventory, order, and stock office supplies, water, coffee, etc.
• Input new client information into traffic system and print traffic reports
• Distribution of contracts, change orders, start packages, and letters to corporate, buyers, and in-house staff
• Other duties and projects as assigned by management

Education & Experience:

• High School diploma required.
• Previous Front Desk/Receptionist experience preferred: operating a switchboard and greeting customers in a very friendly manner.

Skills & Abilities:

• This job requires a friendly, upbeat 'people person', who is able to multi-task in handling the sometimes-hectic flow of customers coming in to the sales center, as well as promptly answering incoming calls with a smile in his/her voice.
• Some computer skills are required to manage the traffic system, and to assist with administrative tasks.
• Organizational skills are required to keep inventory of marketing and office supplies
• Customer Service - Maintain a professional, polite, and friendly attitude at all times.
• Interpersonal Skills - Must be able to establish rapport and develop good working relationships with all levels of people both within and outside the organization.
• Good administration skills and attention to detail
• Must have good organizational and follow up skills.
• Ability to communicate effectively
• Basic computer skills
• Ability to operate a wide range of office technology including telephones, personal computers, e-mail, fax and copy machines.

From: G L Homes of Florida Corporation