Demo

Cisco UCCE (CVP) - Customer Voice Portal System Analyst

G-TECH Services
Detroit, MI Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/11/2025

Job Description

Job Description

REMOTE - 253 day contract

REMOTE role for CISCO- UCCE / CVP Specialist. 1 year contract. No C2C- W2 ONLY!

Education / Certifications – Include :

  • Cisco Unified Contact Center Enterprise
  • Advanced SQL

Bachelor’s degree in related field preferred.

Five (5) years of relevant infrastructure system solution development, testing and implementation work experience required.

Overall Service Description

Plan, develop, test and implement IT infrastructure system solutions that improve business efficiency and productivity as well as support business strategies and goals.

Engagement Description – Cisco CVP (Customer Voice Portal) Design and Development

resource with ability to plan, develop, test and implement Cisco ACD / IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals . Identify and communicate business needs and translate business requirements into technical system and functional specifications.

Top 3 Required Skills / Experience –

  • Cisco UCCE (CVP) - Customer Voice Portal
  • Cisco Finesse
  • Advanced SQL
  • Required Skills / Experience – The rest of the required skills / experience. Include :

  • Java
  • API Integrations
  • Service Integrations
  • Company Description

    G-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals! We are large enough to make a difference and small enough to genuinely care about each and every one of our employees!

    We work with the best of the best! Join us today!

    Company Description

    G-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base. We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals! We are large enough to make a difference and small enough to genuinely care about each and every one of our employees! We work with the best of the best! Join us today!

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