What are the responsibilities and job description for the Wheelchair Agent - Des Moines Airport (DSM) position at G2 Secure Staff?
G2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent operations in Des Moines International Airport (DSM). This position is also known as Wheelchair Agent.
Position: Passenger Assistance Agent
Pay Rate: $11.00-$11.00 per hour
Shift: Vary
Job Type: Customer Service
The Passenger Assistant Agent is responsible for meeting inbound and outbound flights to provide services for wheelchair passenger.
What does a Passenger Assistant Agent do?
- Meet passengers to push in wheelchair to gate or exit door
- Assist passenger to sit in aisle chair at gate
- Provide exceptional customer service at all time
- Ensure all wheelchairs are accounted for at end of shift
What skills are required to Join the Team?
- Must be 18 years or older
- Must submit to and pass a drug screen and background check
- Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.
- Must have a reliable mode of communication and transportation.
- All applicants must consent to and pass a drug test as part of a conditional job offer. -REQUIRED
Language Skills:
- Ability to communicate effectively in the English language
- Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
- Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
- Must also possess and utilize effective listening skills
Why G2:
- Preventive Healthcare Options
- PTO Paid Time Off Benefits
- Company Matched 401k Options
- Employee Discount Program
- Employee Assistance Program
This position allows employees to accept “TIPS”
G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000 aviation professionals at 88 U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.
EOE/M/F/D/V/SO
Job Types: Full-time, Part-time
Pay: $11.00 per hour
Compensation Package:
- Tips
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Ability to Commute:
- Des Moines, IA 50321 (Required)
Ability to Relocate:
- Des Moines, IA 50321: Relocate before starting work (Required)
Work Location: In person
Salary : $11
