What are the responsibilities and job description for the Account Relationship Manager position at G3?
G3 Enterprises seeks a highly skilled Customer Service Liaison to join our team. As a key member of our organization, this individual will be responsible for building and maintaining relationships with assigned customers.
Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless communication and coordination of customer requests.
- Analyze customer data to identify trends and areas for improvement, making recommendations to enhance customer satisfaction.
Requirements
- Bachelor's degree in business administration, marketing, or related field.
- Minimum 5 years of experience in customer service, account management, or a related field.
- Proven track record of delivering results in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
This role requires a high level of discretion, professionalism, and integrity, with the ability to maintain confidentiality and handle sensitive information.
