What are the responsibilities and job description for the Senior People Operations Manger position at GA Telesis?
GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.
We are seeking a dynamic and strategic Senior People Operations Manager onsite, at our headquarters in Ft. Lauderdale, to drive initiatives that enhance our company culture, employee experience, and operational effectiveness. This role requires strong interpersonal, negotiation, organizational, and conflict-resolution skills to support business leaders and employees alike.
Responsibilities
We are seeking a dynamic and strategic Senior People Operations Manager onsite, at our headquarters in Ft. Lauderdale, to drive initiatives that enhance our company culture, employee experience, and operational effectiveness. This role requires strong interpersonal, negotiation, organizational, and conflict-resolution skills to support business leaders and employees alike.
Responsibilities
- Collaborate and partner with senior leadership to align global talent strategies with business goals, focusing on staffing and retention.
- Foster a high-performance culture by coaching managers, implementing feedback mechanisms, and developing programs that enhance employee engagement.
- Serve as a trusted advisor, handling employee concerns with confidentiality, fairness, and efficiency.
- Develop and present organizational reports on headcount, turnover, retention strategies, and other key HR metrics to support data-driven decision-making.
- Provide guidance on HR best practices, regulatory compliance, and employment law while staying ahead of industry trends and innovations.
- Work with hiring managers to create comprehensive, role-specific onboarding programs that set new employees up for success.
- Oversee systems, policies, and procedures that drive efficient HR operations, ensuring budget alignment and cost-effective resource management. Partner with finance leaders to develop wage and salary projections and compensation analysis.
- Build strong, positive relationships at all levels of the organization, establishing HR as an accessible and supportive resource.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- At least 5 years of experience in HR/People Operations, with international company experience preferred.
- SHRM-CP or PHR certification required. SHRM-SCP certification is a plus.
- Strong analytical skills with experience building, maintaining, and presenting HR data insights.
- High emotional intelligence with a proven ability to foster strong relationships across diverse teams.
- Exceptional verbal and written communication skills, with a professional and approachable demeanor.
- Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
- Passion for people and a commitment to fostering an inclusive, high-performing workplace.
