What are the responsibilities and job description for the Card Payments Production Support Specialist position at GAC Solutions?
Job Summary: The role involves supporting card payment systems, with a focus on transaction processing and client coordination. The candidate should have a foundational understanding of card lifecycle processes and standards, along with strong technical and communication skills.
Key Responsibilities:
- Support card functionalities including authorization, clearing, settlement, disputes, chargebacks, and pre-auth processes.
- Work closely with clients and manage production support activities.
- Write SQL queries and use basic UNIX commands for troubleshooting and analysis.
- Communicate effectively with internal and external stakeholders.
- Use Excel, PowerPoint, and basic data visualization tools for reporting and presentation.
