What are the responsibilities and job description for the Host position at Gaffer's?
Job Overview:
Gaffer's is looking for a friendly and organized Host to be the first point of contact for our guests. As a Host, you will greet customers, manage reservations, and ensure a smooth dining experience. If you have a warm personality, strong communication skills, and thrive in a fast-paced environment, we’d love to have you on our team!
Responsibilities:
- Greet and welcome guests in a warm and professional manner
- Manage reservations and seating arrangements efficiently
- Maintain an organized and accurate waitlist
- Assist with takeout orders and answer phone inquiries
- Provide menus and inform guests of any feature
- Ensure the front-of-house area remains clean and presentable
- Collaborate with servers and other team members to provide excellent service
- Handle customer concerns with a positive attitude
Requirements:
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Friendly and outgoing personality
- Availability to work evenings, weekends, and holidays
Benefits:
- Competitive pay
- Employee discounts on food and beverages
- Opportunities for growth within the company
- Supportive and fun work environment
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Night shift
Work Location: In person
Salary : $10 - $12