What are the responsibilities and job description for the Floating Store Manager- Southern Maine position at Gagne & Son Concrete?
Floating Retail Store Manager - Full Time
Role and Responsibilities
- Manage the day-to-day activities of the store, ensuring smooth and efficient operations.
- Responsible for locking/unlocking the store, securing merchandise, and setting up alarm systems.
- Manage store keys, ensure safe access during off-hours, and assume managerial duties in the absence of senior leadership.
- Ensure proper cash handling, register operations, and oversee financial transactions.
- Ensure the store is clean, organized, and visually appealing to customers.
- Ensure adherence to all company procedures, including health, safety, and legal regulations.
- Process orders in our Point-of-Sale system.
- Ensure accurate inventory levels and be responsible for inventory counts.
- Learn our catalog of resale and manufactured products.
- Work closely with Finance, Purchasing, and other Sales locations, to ensure timely billing, adequate inventory levels and accurate delivery.
- Develop the retail space to its fullest potential and create displays that draw customers.
- Accurately handle payments by Cash, Checks, Credit Cards and Charges to Customer Accounts who have credit terms.
- Control store overhead and operating costs.
- Maintain a professional image in self and work environment.
- Complete store operational requirements by scheduling and assigning employees; following up on work results.
- Contact, develop and maintain long lasting business relationships with new and existing Concrete Construction and General Contractors.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensure availability of merchandise and services by maintaining inventories.
- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve issues
Qualifications and Education Requirements
- Previous retail experience preferred.
- An associate degree or equivalent plus 5 years of experience in a retail environment, preferably in construction trades.
- Excellent customer service skills.
- Excellent verbal and written communication skills, including the ability to negotiate with customers
- Organized with excellent time management, detail oriented and prioritization skills.
- Background in Masonry and Concrete construction industry is desirable.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Retail Management: 3 years (Required)
Ability to Relocate:
- Maine: Relocate before starting work (Required)
Willingness to travel:
- 50% (Required)
Work Location: On the road