What are the responsibilities and job description for the Claims Representative- Level I position at GAINSCO Auto Insurance®?
Are You Driven?® We Are.
We are a company of driven, enthusiastic and determined people. We celebrate achievement and success. We foster innovation, determination and recognition. Because of that, our employees feel recognized and rewarded for the contributions they make on a daily basis. At GAINSCO, It is our people that set us apart.
If you are looking for a place where you can make a difference, perceive how your work impacts the company, and be recognized for your efforts and passion, then GAINSCO is the company for you.
Why Join GAINSCO?
By joining GAINSCO, you become part of a dynamic and growing organization that has been recognized as a Top Workplace in both our Dallas and Miami offices.
GAINSCO’s work environment rewards engaged individuals who have a desire to contribute and succeed. That’s because our culture encourages individuals to grow their skills as they build their careers. Come join us and become a champion with GAINSCO.
What does a CLAIMS REPRESENTATIVE – LEVEL I do?
- Establishes proof of loss by studying documentation submitted; assembling additional information as required from outside sources such as claimant, witnesses, physician, employer, hospital, and other insurance companies; initiates investigation of liability disputes, as well as questionable claims
- Resolves claim by approving or denying documentation; calculating benefits due; initiating payment or composing denial letter
- Ensure legal compliance by following guidelines, company policies, and state and federal insurance regulations
- Assigns field appraisers to assist with investigation.
- Efficiency in time management, multi-tasking, and organizational skills to handle a high volume of claims.
What is required?
Education:
- High School Diploma or Equivalent; Bachelor’s degree is preferred
Experience:
- 1 or more years of experience in Auto Insurance as a Claims Adjuster
- A valid State Adjuster License where required or the ability to attain within 90 days of start date.
- Bilingual (English/Spanish) preferred
Other skills and abilities:
- Excellent verbal and written communications skills
- Ability to manage time while prioritizing multiple tasks
- Ability to remain calm when dealing with difficult customers
- Effective negotiating skills
- Ability to gather and analyze information in order to evaluate results and choose the best solution to the problem.
- Occasional weekend work may be required
What else do you need to know?
- Competitive salary based on experience
- Excellent benefits package: medical & dental (Basic plan FREE), vision insurance, life insurance, short term and long term disability insurance
- Parental Leave Policy
- 401K Company Match
- PTO Paid Company determined Holidays
All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.
GAINSCO is an Equal Employment Opportunity Employer
