What are the responsibilities and job description for the Front Desk Customer Service Specialist - Milwaukee, WI (Onsite) position at Gainwell Technologies LLC?
It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
Your role in our mission
Essential Job Functions
- Verifies and audits documents to ensure accuracy. Checks numerical data against input or reports. Prepares document batches for data entry and imaging.
- Responds to written inquiries such as correspondence.
- Photocopies and files reports and documents. Types forms or labels as required.
- Processes and tracks a variety of forms and / or mail. Processes transactions to ensure efficient and accurate processing of data.
- Interprets, audits, and reconciles reports for accuracy or completeness. Prepares and maintains reports for management and clients.
- Accumulates and verifies data in order to process vouchers and produce billings or other forms and documents.
- Expedites in-house processing of checks, invoices and / or other transactions; performs additional follow-up when necessary to meet client standards and service level agreements.
- Prepares deposits as required.
- Handles company confidential data according to policy and guidelines.
Basic Qualifications
Other Qualifications
Work Environment
What we're looking for
What you should expect in this role
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The pay range for this position is $30,500.00 - $43,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
Salary : $30,500 - $43,500
