Galactic Account Manager

Ready to join a fast-paced, inclusive environment with a culture of collaboration and belonging? Do you thrive on networking to gain business and the opportunity to sell industry-leading cyber security solutions?

About Us :

At Galactic, we are redefining cybersecurity solutions for Managed Service Providers (MSPs). Through innovation, collaboration, and a commitment to excellence, we empower MSPs to provide their clients with the best security and compliance programs. Join us in our mission to make cybersecurity accessible, effective, and impactful for businesses of all sizes.

Role Overview :

As an Inside Sales Account Manager, you'll be the primary point of contact for a portfolio of MSP partners. Your mission is to grow their success by helping them adopt and resell our security and compliance solutions. This role involves consultative selling, account management, and proactive relationship-building with a focus on partner retention and growth.

What You'll Do :

• Build and maintain strong relationships with MSP partners to drive adoption of our solutions.
• Achieve sales quotas by growing partner portfolios, onboarding new partners, and closing deals.
• Proactively engage partners through phone, email, and virtual meetings to provide product knowledge, resolve challenges, and identify upsell opportunities.
• Manage the entire sales cycle, from prospecting new partners to finalizing agreements and renewals.
• Develop and execute personalized account strategies to meet partner needs and ensure satisfaction.
• Conduct Quarterly Business Reviews (QBRs) with top partners to assess success and identify opportunities for mutual growth.
• Collaborate with cross-functional teams, including marketing and partner success, to enhance partner experience and ensure alignment with business goals.
• Leverage CRM tools (e.g., HubSpot, Salesforce) for tracking pipeline activities and generating actionable insights.

What We’re Looking For :

Preferred Qualifications :