Demo

Salesforce Project Manager / Support Lead

Galactic Minds Inc.
Vermont, IL Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Job Details

Summary:

Salesforce Project Manager/Support Lead for a state government client. This role manages Salesforce projects, provides application support, and oversees releases. Requires strong Salesforce expertise (LWC, Apex), project management skills, and excellent communication.

Key Responsibilities:

  • Manage Salesforce projects: planning, execution, risk mitigation.
  • Provide application support: troubleshooting, root cause analysis, bug fixes.
  • Oversee Salesforce releases using Copado.
  • Create and maintain project/release documentation.
  • Manage stakeholder communication and expectations.

Job Requirements:

  • 7 years Salesforce experience (Service Cloud).
  • Proficient in LWC, Apex, configuration.
  • Project management experience.
  • Strong troubleshooting and communication skills.
  • Familiarity with Copado and Salesforce integrations.
  • ITIL knowledge a plus.

Work Allocation (Approx.):

  • Project Management: 30%
  • Release Management: 25%
  • Support/Troubleshooting: 25%
  • Documentation/Communication: 20%

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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