What are the responsibilities and job description for the Service Writer position at Galati Yacht Sales?
Galati Yacht Salesis a leader in the marine industry with over 150 employees. We have been committed to exceeding the expectations of our customers since 1970. We have 14 locations throughout the Gulf Coast including Costa Rica and Mexico. We offer competitive wages, benefits, 401(k) and more. DFW & EOE
Job Responsibilities:
We are looking for a self-starter, efficient, and productive individual with a team mentality. The ability to work in a fast paced environment with strong attention to detail, excellent organizational skills, and communication skills is a must. As an instrumental member of this team, responsibilities and functions will include:
- Preparing work orders for service techs and sublets, including opening new, updating, and closing.
- Processing authorizations, pictures, and information needed to file claims with multiple manufactures.
- Communicating details to service techs, customers, manufactures, and management to insure customer, company, and manufacturer needs are met. Documenting all communication for future reference.
- Maintaining digital files on company network
- Creating/editing templates and reports on MS Word and Excel.
- Answering phones as back up to receptionist, and answer call diverted to Service Department.
- General office functions – filing, report review, typing estimates and reports as needed, provide back up to other jobs as needed.
Qualifications:
- Proficient in Microsoft Office
- Excellent computer skills
- Excellent communication skills
- Knowledge in Dockmaster software is a plus
- Boating knowledge is a plus
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $18 - $20