Technical Solutions Analyst

Galco Industrial Electronics is an authorized distributor for over one million products from over 400 brands. We specialize in industrial, electrical and electronic automation, control and component solutions. Our distribution center stocks over 50,000 products and offers same day shipping and emergency service. We offer on-site and in-house repair services, as well as, engineering services which facilitate integration, retrofits and upgrades.

We currently are looking for a Technical Solutions Analyst our Madison Heights, MI office. This position is located on-site in our office.

The Technical Solutions Analyst is responsible for designing, implementing, optimizing, and supporting technology solutions for a growing distribution company. This mid-level role focuses on integrating Microsoft Azure cloud services, Epicor Prophet 21 (P21) ERP, and Magento ecommerce to enhance business operations. Data security is a top priority, ensuring the protection of sensitive business and customer information. Strong communication skills are essential to bridge business needs with technical execution across multiple departments.
This position is on-site in Madison Heights, MI. The position will report to the Solutions Architect within the IT department.

Key Responsibilities

• Data Security and Compliance – Implement security best practices to protect business data and ensure compliance with industry standards.
• SQL Development and Scripting – Write SQL queries and scripts to automate workflows and integrate systems.
• Solution Design and Integration – Develop and implement integrated solutions across Azure, Epicor P21, and ecommerce platforms to enhance efficiency and reduce manual processes.
• ERP Administration (Epicor P21) – Configure, manage, and support Epicor P21, optimizing its use for inventory, order management, and finance.
• Ecommerce Platform (Magento) Integration Support – Ensure seamless integration between ecommerce platforms and back-end systems for a smooth omnichannel experience.
• Cloud Infrastructure Management – Deploy, monitor, and maintain Microsoft Azure resources for high availability, scalability, and security.
• Financial Reporting Support – Enhance reporting capabilities by working closely with the Finance team to generate accurate financial and operational reports.
• Troubleshooting and Support – Diagnose and resolve system issues across Azure, ERP, ecommerce, and databases.
• Documentation and Training – Create clear technical documentation and train end-users on system enhancements.
• Continuous Improvement – Stay current with emerging technologies and recommend improvements that align IT solutions with business strategy.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience).
• Experience: 5 years in IT systems integration, solutions engineering, or similar roles.
• Microsoft Azure Expertise: Hands-on experience managing Azure resources, security, and networking.
• ERP Proficiency (Epicor P21 preferred): Knowledge of ERP systems (preferably in a distribution environment).
• Ecommerce Integration: Experience integrating Ecommerce platforms (Magento, Shopify, etc.) with ERP and backend systems.
• Database and Scripting Skills: Proficiency in SQL and scripting (Python, PowerShell, JavaScript) for automation and system integration.
• Data Security: Solid understanding of security principles, access controls, encryption, and compliance standards.
• Financial Reporting Acumen: Experience supporting ERP-based financial reporting and collaborating with Finance teams.

Soft Skills

• Ability to clearly communicate technical concepts to non-technical stakeholders.
• Strong collaboration skills across IT, operations, finance, and sales.
• Analytical thinker with problem-solving aptitude and the ability to manage multiple priorities.
• Customer-service mindset with a proactive approach to challenges.

Preferred Skills and Certifications

• ERP/Epicor Expertise: Prior experience with Epicor P21 as a super-user or technical lead is helpful.
• Business Intelligence and Reporting: Experience with Power BI, SSRS, or Tableau for enhanced reporting.
• Industry Knowledge: Understanding of distribution and wholesale operations for better system alignment.
• DevOps and Automation: Familiarity with CI/CD pipelines, version control, and integration tools is a plus.

• Project Management: Exposure to ERP implementations, cloud migrations, or ecommerce integrations, with familiarity in Agile or waterfall methodologies.
• Security Certifications: CompTIA Security , CISSP, or Azure Security Engineer Associate are desirable.
• Cloud/Architecture Certifications: Microsoft Azure certifications (Solutions Architect, Administrator) are beneficial.