What are the responsibilities and job description for the Catering Sales Manager position at Gale Hotels?
Summary:
The Catering Sales Manager is responsible for developing and maintaining client relationships and coordinating events from inception to completion.
Responsibilities:
- Identify and pursue new business opportunities to drive sales growth.
- Build and maintain strong client relationships through effective communication and exceptional service.
- Prepare and deliver compelling presentations and proposals to prospective clients.
- Collaborate with the culinary team to create innovative and customized catering menus.
- Oversee the planning and execution of catering events, ensuring they meet or exceed client expectations.
- Ensure banquet event orders are complete according to clients expectations.
- Work closely with clients to understand their event requirements and preferences.
- Coordinate all logistical aspects of events, including room setups, audiovisual equipment, and catering services in our catering system.
- Ensure events run smoothly and troubleshoot any issues that may arise.
- Perform other duties assigned by management.
Qualifications:
- A minimum of 3 years of experience as a catering manager for an upscale hotel.
- Condo/Hotel experience preferred.
- Proven track record of success in sales.
- Strong interpersonal and communication skills.
- Excellent organizational and time management abilities.
- Detail-oriented with a focus on delivering exceptional customer service.
- Ability to work well under pressure and adapt to changing priorities.
- Proficiency in Microsoft Office and event management software (e.g., event planning software, CRM systems).
- Ability to work flexible hours, including evenings and weekends.
Education:
- A bachelors degree is preferred.
LANGUAGE SKILLS:
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
REASONING ABILITY:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is regularly required to sit for prolonged periods and talk or listen.
- The employee frequently is required to use their hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms.
- Specific vision abilities required by this job include close vision and color vision.
- Able to lift up to 15 pounds at time.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is performed in an office environment with a moderate noise level.
We are an EEO Company that provides a competitive salary and comprehensive benefits package to all full-time regular Employees.
The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary.