Senior Magento Consultant – AMS

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Please find the below JD.

Title: Senior Magento Consultant – AMS

Location: Dallas, TX(hybrid)

Type of Hire: Contract to Hire

Job Description:

We are looking for a Senior Magento Consultant with a strong Application Maintenance and Support (AMS) background to work onshore in the US. The candidate must have hands-on expertise in Magento 2 development, application support, and troubleshooting. You will play a critical role in maintaining, optimizing, and enhancing Magento platforms while ensuring seamless operations and performance for our clients.

This position requires strong communication skills, a proactive mindset, and the ability to collaborate effectively with client stakeholders and offshore teams.

Responsibilities

AMS (Application Maintenance and Support):

• Provide ongoing maintenance, troubleshooting, and support for Magento 2 platforms.
• Analyze and resolve production issues promptly to minimize downtime.
• Perform root cause analysis for recurring incidents and implement long-term solutions.
• Coordinate with offshore teams for issue escalation and resolution.

Magento Development and Enhancements:

• Customize and enhance Magento 2 modules and themes based on business requirements.
• Build and maintain responsive, cross-browser-compatible front-end designs using HTML, CSS, Bootstrap, LESS, and Knockout JS.
• Develop clean, maintainable, and optimized PHP code for back-end processes.

Code Management and Deployment:

• Use GIT and Bitbucket for version control and seamless collaboration.
• Deploy and maintain applications on AWS cloud infrastructure with efficient use of CLI tools.

Issue and Task Management:

• Track and manage issues, tasks, and changes using JIRA and related project tools.
• Collaborate with cross-functional teams to ensure timely delivery and support.

Onshore Client Communication:

• Engage with client stakeholders to understand requirements and provide technical solutions.
• Act as a bridge between onshore clients and offshore teams for clear communication and project alignment.
• Participate in client meetings, updates, and project planning sessions.

Performance Monitoring and Optimization:

• Monitor the performance of Magento applications and implement optimization strategies.
• Ensure system stability, scalability, and efficiency under varying load conditions.

Primary Skills

• Strong expertise in Magento 2 development and support, including customization of themes and modules.
• Proficiency in PHP, JavaScript, jQuery, Knockout JS, and front-end technologies.
• Hands-on experience with HTML, CSS, LESS, Bootstrap, and responsive design development.
• Solid understanding of AWS cloud services and CLI tools for hosting and deployment.
• Proficient with GIT and Bitbucket for version control and team collaboration.
• Strong experience in issue and task tracking tools such as JIRA.

Desirable Skills

• Proven experience in AMS for enterprise Magento applications.
• Knowledge of Magento performance optimization techniques and cloud architecture.
• Exposure to US-based client environments and onshore project management.
• Excellent written and verbal communication skills, with a focus on client interactions.
• Strong analytical and problem-solving abilities.
• Ability to work independently and coordinate effectively with offshore teams.
• Proactive, self-driven, and focused on delivering solutions.