Resident Care Coordinator

Description

Job Title: Resident Care Coordinator

Reports to: Wellness Director

Summary: The Resident Care Coordinator is responsible for managing and addressing resident care needs within the community. The Resident Care Coordinator will hire, train, supervise, and schedule the Resident Assistants, CNAs, and CMAs. They will monitor resident care needs, alert the Wellness Director when a resident has a change in condition, and address both resident and family concerns.

Responsibilities and Duties:

• Plans, organizes, develops and assists in directing the overall operation of the clinical department within the community in accordance with federal, state, and local laws, and Galerie Management regulations and guidelines
• Partners with Wellness Director by alerting to any change of condition of the resident including tracking incident reporting
• Communicates regularly with families through care plan meetings, emails, and phones calls
• Acts as a resource and meets the families social and emotional needs while encouraging family involvement
• Assists Wellness Director in monitoring employee hours worked and staffing patterns to assure the maximization of variable staffing
• Understands and manages the department budget to include labor and other expenses and the impact on overall community performance
•  Assists in hiring, training, and supervision with all clinical associates
• Completes the schedule for clinical associates and is on call as needed

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience:

• High School Diploma or GED Required
• A minimum of 3 years of clinical experience and a minimum of 2 years of people leadership experience; or equivalent combination of education and experience preferred
• 2 years of senior living experience required
• Certified Medication Aide licensure preferred

Knowledge and Skills:

• Exhibit good time management and organization skills
• Possess the ability to handle complex issues
• Demonstrate strong interpersonal communication skills
• Express compassion for residents, staff and guests on a consistent basis
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must be knowledgeable of nursing administration practices and procedures as well as the laws, regulations, and guidelines governing nursing administration functions in an assisted living community
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the resident care department.

Working Conditions: Specific physical requirements are outlined in accordance with the American Disabilities Act of 1990 (ADA)

• Requires interaction with co-workers, residents, or vendors
• Occasional weekend, evening, or night work if needed to ensure shift coverage
• On-call on an as needed basis
• 100% time spent on site in community setting
• Possible exposure to communicable disease and infections
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards

Physical Demands:

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Vision
• Ability to lift up to 50 pounds