Marketing Representative - LIVANO Wildwood

Position Summary: The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Qualifications

• To perform this job successfully, an individual must be able to perform each duty satisfactorily
• High school diploma or GED equivalent is required
• Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background
• Ability to read, write, and communicate effectively to comprehend and complete legal documents
• Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions
• Ability to apply sales skills, such as generating sales leads, conducting tours, ect..
  
  

Responsibilities

• Position Summary: The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals
• Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics
• Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions
• Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture
• Experienced in leading cross-functional teams through change programs and projects, leveraging frameworks and influence modeling to drive awareness and outcomes
• Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace
• Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding items to be addressed with the maintenance team
• Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy
• Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs
• Uses the on-site property management software application (Yardi, Entrata, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data
• Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour
• Follows up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls
• Executes activities in support of the property's lease renewal program by preparing and delivering lease renewal letters
• Responds quickly and courteously to resident and client/owner concerns and questions
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned
• Must be able to meet predictable attendance and punctuality expectations
• This position is scheduled for 40 hours in a regular work week
• Marketing Representatives must be available to work on weekends when scheduled
  
  

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