What are the responsibilities and job description for the Customer Service Representative - Hospitality position at Comfort Inn & Suites Wildwood?
Comfort Inn & Suites Wildwood, FL is looking for someone with an outgoing personality who will welcome and love our guests as much as we do. This person should have some customer service or hotel experience and have a positive and energetic attitude. This position is for 3-5 shifts each week. You will primarily cover the 3p-11p and 7a-3p shifts, but occasionally the 11p-7a shift. Weekends and holidays are required. Must be reliable, honest, dependable and the flexibility to work different shifts. This candidate must have the ability to work well and collaborate with others. Must be able to stand for an extended period of time. Offer guests assistance whenever possible and responsible for resolving escalated customer relations issues. Must respond to/follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations. Experience with Choice Advantage is a plus, but not required.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Referral program
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- Wildwood, FL 34785: Relocate before starting work (Required)
Work Location: In person
Salary : $14