Office/Ops Manager, Autism Therapy Operations

Join Us in Transforming Lives at Galliant!

Overview:

Galliant is looking for a passionate and highly skilled Office Manager to join our Elkhorn Clinic!

At Galliant, we believe in the power of compassion, innovation, and dedicated individuals coming together to make a real impact. Galliant provides ABA Therapy to children with Autism both in clinics and in home.

We are seeking a hands-on Office Manager who will help manage and lead the clinic and be an essential part of our mission to provide personalized, evidence-based interventions for individuals with autism. Your work here goes beyond tasks – it's about making a lasting impact with most of the day-to-day duties being in team management, scheduling, office organization, helping out on the floor, managing performance metrics and supporting the clinical leadership. If you are passionate about creating positive change for individuals with ASD and want to be part of a dynamic team, this is the place for you!

Location: Elkhorn, NE

Schedule: Full-time, requires you to be in the office building from 7:30AM-4:30PM

What To Expect:

• Scheduling - Oversee and manage a highly complex scheduling system, ensuring optimal coverage and efficiency while adapting to frequent last-minute changes, staff availability, and client needs. Proactively identify and resolve scheduling conflicts, balancing clinical requirements, staff workload, and operational priorities. There's a fair amount of schedule changes weekly and daily, and scheduling is a critical function of the role, therefore candidates must display a strong level of time-management, communication, planning, and organization. You will be responsible for contacting clinicians and families of any schedule changes.
• Team Support - Leading and organizing team meetings and team events, assist therapy staff with needs around the office, be the staff's biggest advocate and assist staff on performance improvement where assigned
• Clinic Management - Providing a safe and therapeutic environment for daily patients and employees, while also ensuring the clinic is hitting its assigned metrics
• Administrative Support - Answering phones, responding to emails, assisting with research data collection and documentation and scheduling appointments
• Client Management - Effectively interacts with patients, families, physicians and other healthcare workers
• Community Outreach - Connect with local entities, schedule training, and represent the clinic at community events
• Referral Marketing - Assist the Marketing Manager in developing local referrers for clinic clients and manage leads
• Direct Therapy - Will be required to become a certified RBT within 4 months of start date and work direct with clients when needed

Who You Are:

• Aligned with creating excellent clinical outcomes for our clients and improving the satisfaction of their family lives
• Believes the best ABA therapy is focused on individualize care and working with client within their support system
• Passionate about working with children and display a strong level of comfort in helping children (may need to assist staff from time to time)
• Expert scheduler with experience managing a highly complex and ever changing schedule
• Strong time management skills
• Expert with systems, computer skills, and interpersonal skills
• Demonstrate a high level of flexibility to meet staff, client, and clinic needs
• Previous experience with staff management and scheduling is required

Why Join Galliant?

• Purpose-Driven Work -Embark on a fulfilling journey where your daily efforts directly contribute to transforming lives.
• Inclusive and Supportive Environment -At Galliant, we foster an inclusive and supportive workplace culture. We value diversity and celebrate the unique strengths each team member brings to the table. Here, you'll find a collaborative atmosphere where your ideas are heard, and your contributions are recognized.
• Growth Opportunities - We believe in investing in our team's growth and development both in career growth opportunities and in pay increase opportunities.
• Positive Team Dynamics - Join a team that works together seamlessly towards a common goal. Your role as the Office Manager is pivotal in ensuring smooth operations, and you'll collaborate closely with therapists, support staff, and leadership. Together, we create a positive and energizing work environment.
• Robust benefits and perks

Ready to be part of a team that's changing lives? If you're excited about our mission and have the skills to excel in this role please apply via really!

Galliant is proud to be an equal opportunity employer, encouraging candidates from all backgrounds to apply. We can't wait to welcome you to our team!

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Even though this is an Office Manager position, we do require OM's to get and maintain an RBT certification. Are you willing to obtain this certification and help out with client behaviors if needed?

Ability to Relocate:

• Elkhorn, NE 68022: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $60,000