Director of Information Technology and Systems

THE COMPANY
Galvion designs, develops, and manufactures ballistic helmets and dynamic power and data management solutions for the modern battlefield. We are a passionate, global, and fast-paced team collaborating with several strategic partners and are committed to enhancing the overall agility and survivability of the modern warfighter and tactical operator. 

PRIMARY EMPLOYMENT OBJECTIVES 

The Director of Information Technology and Systems provides leadership, direction, oversight, and company-wide support for IT/IS functions including Hardware & Servers, Network Service, Enterprise Systems, Cyber Security, Web Support, and the Galvion Help Desk. 

The Galvion Director of Information Technology and Systems has a broad knowledge across IT & IS functions and can manage daily activities while creating & executing strategic plans for the improved support and growth of Galvion. 

This position oversees and directs the daily support of all IT/IS services, and manages the execution (budget, schedule, and performance) of all Galvion strategic IT/IS programs worldwide.  To include, U.S., Montreal, Canada and Gdansk, Poland locations. 

SPECIFIC ESSENTIAL DUTIES & RESPONSIBILITIES 

People: 

• Holds departmental meetings to review strategic goals and initiatives, promotes team building and works to provide career growth for staff 

• Provides day-to-day supervision, conducts performance appraisals, and delegates work assignments for all IT/IS personnel 

• Assists in recruiting, hiring, and providing appropriate training for IT/IS support staff 

• Oversees the management of corporate help desk activities and resolves escalated issues if necessary. Analyzes help desk requests and uses findings to propose changes and/or improvements to reduce repeat complaints 

Process: 

Enterprise Systems 

• Provides leadership and develop processes for the review and selection of business software for Galvion.   

• Provides oversight for Galvion’s ERP system (INFOR) to include module selection, upgrades, maintenance, etc. 

• Provides management and oversight of all automation and production software (e.g. Minitab, Unipoint, doc control, etc.) 

• Provides management and oversight of all engineering, design and development software (e.g. Solidworks, Salesforce, etc.) 

• Provides guidance and support for visual (paperless) data management in manufacturing areas Cyber Security 

• Maintains responsibility for all layers of cyber security 

• Works with Galvion CSO to plan and implement IT & IS solutions for data security requirements 

• Understands, designs and recommends solutions that adhere to continually improving security best practices 

• Informs, promotes, and develops security standards in all facets of business operations and customer data management 

• Ensures IT/IS systems comply with various regulations such as ISO, DFARS, ITAR, CCG, CE , etc. Infrastructure/Network Management 

• Plans, Coordinates, and implements major modifications to existing network infrastructure with business units and corporate leaders 

• Oversees and ensures optimization and availability of Galvion WAN 

• Establishes and develops policies and procedures for infrastructure, information security and disaster recovery 

• Anticipates future network needs and identifies proactive solutions and costs 

• Other duties as assigned

Performance: 

• Oversees and maintains an integrated IT/IS budget working with the finance department to measure expected return-on-investment and other cost factors  

• Helps establish periodic (monthly, quarterly, annually) efficient required financial data reporting for the business units and corporate CFO 

• Works closely with internal and external constituents, develops and recommends IT/IS strategic direction for Galvion 

• Ensures IT/IS strategic direction is in alignment with Galvion’s goals and business unit requirements 

• Based on IT/IS best practices, aligns IT/IS organizational structure with the overall needs of Galvion 

• Provides leadership and oversight for the resources responsible for the execution of IT/IS requirements 

 Knowledge, Skill & Experience Requirements 

• Bachelor's degree in computer sciences, Business Administration or related field. 

• Minimum of 12 years’ experience in technical operations management and/or an equivalent combination of training and experience in complex work environments.  

• Demonstrated broad knowledge of ERP systems, networks, hardware, and software systems, vendor and contract management.   

• Prior experience building business systems particularly relating to the Business Intelligence Data and Analytics.   

• Demonstrated knowledge with ERP upgrades, improvements, modifications and implementations.  

• Proven experience building IT/IS driven solutions and dashboards for reporting to executive leadership.   

• Proficiency in computer applications to include Microsoft Office

• Excellent communication skills both written and verbal (English mandatory, French is a plus) and inter-personnel skills to engage with multiple stakeholders. 

Frequent travel between Galvion US, Poland & Canada facilities required 

This position can be located in Portsmouth, NH or Marlborough, Massachusetts and is an on-site role.