What are the responsibilities and job description for the Linux Service Desk Technician position at Gambit Technologies?
Our client is a software product firm located in Union County, New Jersey and they're looking for a Client Facing Level 1 Service Desk Technician focusing on Linux issues for a 12-month contract to hire opportunity. You'll leverage your Linux expertise to troubleshoot client issues while gaining hands-on experience with the latest and greatest technologies to elevate your skill and enhance your career.
What you'll Do :
- Be the first point of contract for clients, handling Linux-related issues and troubleshooting.
- Provide outstanding customer service while resolving technical challenges.
- Collaborate with internal teams to escalate and solve complex problems.
- Document solutions and share knowledge to enhance team efficiency.
- Basic knowledge of Linux operating systems and troubleshooting tools.
- Strong communication skills for client interactions.
- A problem-solving mindset with a passion for learning.
- Bonus : Familiarity with ticketing systems and scripting.
What You Bring :
