What are the responsibilities and job description for the Retail Associate position at Game and Company?
Part-Time Retail Associate – Board Game & TCG Shop
Location: Walled Lake, MI
Do you love tabletop games, trading card games (TCGs), DnD and creating a welcoming community for fellow gamers? Game & Company is looking for a passionate and customer-focused Part-Time Retail Associate to join our team!
At Game & Company, we bring people together through tabletop gaming, fostering friendships and connections in a fun, inclusive environment. Whether it's casual game nights or competitive events, our mission is to create a space where everyone feels welcome.
Role OverviewAs a Retail Associate, you'll be the face of our store, helping customers discover their next favorite game while ensuring smooth day-to-day operations. This is a great opportunity for someone who enjoys engaging with people, loves games, and thrives in a dynamic retail setting.
Key Responsibilities- Customer Engagement: Greet customers warmly, assist with product recommendations, and create a welcoming atmosphere for all visitors.
- Retail Operations: Operate the point-of-sale (POS) system, process payments, manage online orders, and ensure accurate pricing.
- Store Maintenance: Keep the store clean and organized, including display cases, shelves, play areas, and employee spaces.
- Inventory & Orders: Track stock levels, record special customer orders, and notify them upon arrival.
- Event & Community Support: Help promote and facilitate in-store gaming events to encourage community participation.
- Problem-Solving: Handle returns, exchanges, and customer inquiries with a positive and solution-oriented approach.
- Passion for tabletop games & TCGs – You love gaming and enjoy sharing your knowledge with others.
- Strong communication skills – Friendly, approachable, and able to assist customers effectively.
- Organized & reliable – Able to follow opening/closing procedures and manage store tasks independently.
- Retail experience preferred – Previous experience in retail or the gaming industry is a plus!
- Team player with a positive attitude – Eager to contribute to a fun and supportive work environment.
- High school diploma or equivalent required.
- Work in a fun, game-filled environment with like-minded people.
- Get hands-on experience in the gaming retail industry.
- Be part of a growing community that values inclusivity and connection through games.
If you're ready to turn your passion for games into a rewarding part-time role, we’d love to hear from you!
📩 Apply today and let’s build an amazing gaming community together!