Receptionist/Administrative Assistant

Job Title: Medical Administrative Assistant

About the Position: We are seeking an outgoing and organized Medical Administrative Assistant to join our growing team at Gameday Men’s Health Louisville. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires a professional demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a medical clinic.

Key Responsibilities:

• Front Desk Operations:
• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Answer incoming calls, texts, and emails, directing them to the appropriate personnel or taking messages as necessary.
• Schedule and confirm appointments for various medical services via phone and text.
• Field questions, orders, and membership updates from patients via phone or text.
• Serve as the liaison between front desk and clinical staff.
• Handle payments and issue receipts.
• Assist with general office duties such as managing mail, ordering supplies, and filing.
• Maintain confidentiality of sensitive information while handling patient records.
• Collaborate with team members to ensure smooth office operations.
• Social Media Marketing:
• Assist Marketing team in developing engaging content strategies for social media platforms (Instagram, Facebook, LinkedIn, etc.) focused on men's health and wellness.
• Monitor social media channels, respond to comments and direct messages, and engage with followers to build relationships and brand loyalty.
• Track social media performance and provide reports on growth, engagement, and lead generation.
• Community & Outreach Marketing:
• Assist in the planning and execution of community marketing efforts, including local events and partnerships.
• Help coordinate promotional materials and distribute marketing collateral as needed.
• Build and maintain relationships with local businesses and influencers to increase clinic visibility.

Skills and Qualifications:

• Strong interpersonal and communication skills; comfortable interacting with patients in-person, on the phone, and online.
• Experience in social media marketing, with knowledge of platforms such as Instagram, Facebook, and LinkedIn.
• Familiarity with content creation tools (Canva, Adobe Suite, etc.) is a plus.
• Basic understanding of men’s health topics (TRT, weight loss, ED treatments) or willingness to learn.
• Highly organized with strong attention to detail, particularly in managing appointments and patient records.
• Ability to multitask and prioritize tasks in a high-growth and fast-paced environment.
• Friendly, professional, and approachable demeanor.
• Strong writing skills, as most patients text into our practice.
• Team player mentality and positive outlook.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Process:

• Please list 2-3 dates and time ranges that you could do an interview.
• Skills test: Administrative assistant/Receptionist

Job Type: Full-time

Pay: $17.54 - $18.74 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Louisville, KY 40222 (Required)

Ability to Relocate:

• Louisville, KY 40222: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19