What are the responsibilities and job description for the Front Desk Receptionist position at GameDay Men's Health Roanoke?
About the position
Gameday Men's Health Roanoke is seeking an outgoing and organized Front Desk Receptionist to join the growing team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires a professional demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a medical clinic.
Responsibilities
- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer incoming calls, directing them to the appropriate personnel or taking messages as necessary.
- Schedule and confirm appointments for testosterone replacement evaluations, erectile dysfunction consults, follow-up lab work, and other services via phone and text.
- Field questions, orders, and membership updates from patients via phone or text.
- Reach out to current and past patients to notify them of new services.
- Serve as the liaison between front desk and clinical staff.
- Provide administrative support including filing, data entry, and managing office supplies.
- Utilize Google Suite and other office software to create documents, spreadsheets, and presentations as needed.
- Assist with customer inquiries and provide information about services offered.
- Maintain confidentiality of sensitive information while handling patient records if applicable.
- Collaborate with team members to ensure smooth office operations.
Requirements
- Experience as a medical receptionist or personal assistant is a plus.
- Strong customer service skills with a focus on client satisfaction.
- General computer literacy is essential.
- Ability to type efficiently and accurately for documentation purposes.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 24 per week
Benefits:
- 401(k)
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Roanoke, VA 24018 (Required)
Ability to Relocate:
- Roanoke, VA 24018: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
