Director of Insights and Innovation

Key Responsibilities

• Provide strategic direction to senior managers and heads of sub-teams, ensuring alignment with the organization's overall mission and goals.
• Develop a clear vision for the data team, fostering a culture of collaboration, innovation, and excellence.
• Mentor and develop senior managers, equipping them with the skills and support needed to lead their respective teams effectively.

Data Strategy and Governance

• Hold full accountability for the performance and results of multiple sub-teams or a large, strategically important team.
• Set and monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of the data team.
• Implement continuous improvement processes to enhance team performance and outcomes.
• Address performance issues promptly and effectively, ensuring that all team members contribute to the organization's success.

Business Acumen and Leadership

• Contribute to the development and implementation of the overall strategy for the department.
• Identify opportunities for leveraging data to drive business insights and innovation.
• Work closely with other senior leaders to ensure data strategies support and enhance broader organizational goals.
• Stay abreast of industry trends and best practices to keep the organization at the forefront of data management and analytics.

Team Management and Development

• Hold overall control of the planning, staffing, and budgeting processes for the team.
• Develop and manage the team's budget, ensuring that resources are allocated effectively.
• Oversee the recruitment, training, and development of data team members to build a high-performing team.
• Plan and prioritize projects and initiatives to align with organizational goals and maximize the impact of the data team.

Requirements

• Bachelor's degree in Computer Science, Data Science, Information Systems, Business Administration, or a related field.
• Advanced degree (Master's or Ph.D.) preferred.
• Minimum of 10-15 years of experience in data management, analytics, or related fields.
• At least 5 years of experience in a senior leadership role, managing large teams and complex projects.
• Proven track record of developing and implementing successful data strategies in a large organization.
• Extensive experience in customer service delivery and development.
• Proven success working cross-functionally and contributing to global strategy.
• Extensive experience in analyzing, interpreting, and presenting complex information, proposing solutions, and implementing plans.