What are the responsibilities and job description for the Sales Associate position at GameStop?
```Job Overview```
GameStop is a specialty store offering a wide array of games, electronics, collectibles, and toys so a passion for any facet of our culture is a plus however We are looking for a result-driven retail Sales Associate above all .
Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English & Spanish
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school degree; BS degree in Marketing or related field would be a plus
Responsibilities:
- Provide exceptional customer service to all customers
- Assist customers in finding products and making purchasing decisions
- Operate the cash register and handle financial transactions accurately
- Maintain a clean and organized sales floor
- Stock shelves and ensure products are properly displayed
- Answer customer inquiries and resolve any issues or complaints
- Meet sales goals and targets set by management
- Collaborate with team members to achieve store objectives
Experience:
- Previous experience in retail sales is preferred
- Knowledge of POS systems and cash register operations
- Strong organizational skills to effectively manage inventory and merchandise
- Multilingual skills, particularly in Spanish, are a plus
- Excellent customer service skills with the ability to build rapport with customers
- Experience in electronics sales is an advantage
- Familiarity with phone etiquette for handling customer inquiries
We offer competitive pay and a positive work environment where you can grow your skills and advance your career. Join our team of dedicated sales associates and contribute to our success!
Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Part-time
Salary: $15.00 - $16.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Sales/Retail: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Relocate:
- Perth Amboy, NJ 08861: Relocate before starting work (Required)
Work Location: In person
We are seeking a motivated and customer-oriented Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Relocate:
- Perth Amboy, NJ 08861: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16