Vice President, Portfolio Support

Garden City Equity is a people-first holding company that invests in exceptional founder and family-owned businesses. We partner with owners who truly care about the legacy of their businesses, and provide them with a fast, fair, and straightforward acquisition process. We utilize little to no debt, hold for the long term, and actively engage our family of mission-aligned shareholders to help grow our businesses.

About the Role:

As VP of Portfolio Support, you will partner with the CEO and leadership team to oversee the day-to-day operations of Garden City’s portfolio companies, ensuring efficient processes that align with the company’s strategic objectives, financial goals and values.

*This role is based in Atlanta, GA.

Responsibilities:

Leadership

• Drive a performance-oriented culture that encourages accountability, continuous improvement, and operational excellence
• Collaborate with the CEO and executive leadership at portfolio companies to identify opportunities, develop solutions, and maximize business performance and growth

Strategic Priorities and Projects

• Create strategic plans identifying priorities, key metrics, and resource allocation to achieve objectives
• Develop, implement, and monitor key performance indicator (KPI) dashboards to assess and improve operational performance and drive revenue and EBITDA growth
• Evaluate and refine operational systems and procedures for efficiency and effectiveness
• Manage cross-functional teams and operational special projects around leadership, technology, growth, profitability, and culture
• Select and implement new technology (e.g. ERP, CRM, payroll, accounting) and industry-specific management tools
• Develop and execute on company growth and go-to-market plans, which might include market research, competitive analysis, pricing and positioning, marketing, sales strategy, new product and service roll-outs, market expansion opportunities, and integrating add-on acquisitions

Customer Experience & Satisfaction

• Collaborate with other departments to ensure that operations delivers exceptional customer service (NPS) within Garden City
• Collaborate with portfolio company leadership to ensure that operations in each business delivers exceptional customer service (NPS)

Requirements:

• 10 years of relevant business operating or consulting experience; at least 5 years working across a P&L.
• Bachelor's degree in Business or similar field; MBA preferred
• Strong analytical, problem solving, technical, and project management skills
• Effective verbal and written communication skills
• Strategic thinking with a focus on long-term business success
• Self-starter, team-oriented, with an entrepreneurial mindset
• Up to 40-50% travel

More About Garden City Equity:

Think a “Berkshire Hathaway” model, but of small to mid-sized businesses, with a people-first approach, and with a vision “to honor God by building the best holding company in the world where all workers can thrive”.

We have a simple strategy. We buy & hold companies for the long term, use minimal to no debt, keep the management team in place, close deals quickly in ~60 days, and preserve the founder’s culture and legacy.

We have strategic capital - no institutional investors. All of our capital comes from mission-aligned investors who are passionate about coming alongside us to help grow our businesses.

Garden City Equity has experienced significant growth since its launch in 2020; highlights include:

• Capital raised: $250m across two capital fund raises
• Family of companies: Currently includes 6 businesses (control & non-control).
• Growing team: The company will employ 11 professionals across the Investments and Operations teams.

We offer:

• Competitive compensation and PTO
• Generous health benefits, including a HSA
• 401K with company match
• Mission and faith-aligned team
• Team offsites and annual shareholder summits