What are the responsibilities and job description for the Owner Services Coordinator position at Garden City Realty?
Garden City Services, Inc.
Garden City Realty, Inc.
Job Description
Department: Owner Services
Position: Owner Services, Coordinator
Reports to: Owner Services Manager
Mission Statement: We provide hospitality and service that makes the Grand Strand home.
Core Values:
We will make bold moves.
We will have a bias to action.
We will pursue excellence in the ordinary.
We will develop an ownership mentality.
We will focus first on what matters most.
Summary / Objective:
The primary function of the Owner Services Coordinator is to work alongside the Vacation Rental Broker-in-Charge, and Owner Services Manager, to maintain a positive working relationship with each homeowner while offering professional advice on how to maintain property condition, maximize gross annual income, and increase the number of repeat guests over the years.
Responsibilities / Essential Functions:
Please note that this is not a complete list of all required responsibilities and essential functions – but is meant to give examples of the scope of work. Work assignments may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide property management services to the homeowners represented by the company.
- Assist in marketing activities directed at onboarding new rental properties.
- Facilitate asset upkeep via consistent communication with homeowners regarding their property condition.
- Travel to assets under management in an effort to view property conditions first-hand.
- Suggest and manage rental rates in an effort to maximize income based on market demand.
- Enter data in the property management system(Escapia) utilized by the company.
- Work proactively with other departments within the company to achieve corporate goals.
- Provide high-level customer service to all clients we serve.
Preferred Qualifications / Competencies:
- An Active SC Real Estate Sales License and/or Property Management License.
- Time Management skills.
- Attention to Detail.
- Team Work.
- Competent use of Technology
- Excellent Communication & Diplomatic Skills
- Customer Service Skills
- Organizational Skills
- Attitude and Initiative
- Departmental Knowledge
Position Type and Expected Hours of Work:
This is a full-time position. The successful applicant must be available to work Saturdays throughout the year, though the expectation is not that the applicant will work ALL Saturdays throughout the year.
Education and Experience:
B.A. in Communications, Marketing, Advertising, or related fields
1-3 years of experience and/or training, or equivalent combination of education and experience in a similar position
Property Management and/or RE License is desired