Assisted Living Supervisor - help build our team

Job Description: Assisted Living Supervisor

Reports to: Resident Care Coordinator/Director

Supervises: Med Techs and Caregiver

Location: Arizona

Job Type: Full-time, On-site, shift coverage as neded

Position Overview:

We are seeking a dedicated, compassionate, and experienced Assisted Living Supervisor to oversee the daily operations and ensure the highest quality of care for residents in our assisted living community. The ideal candidate will be responsible for managing a team of caregivers, ensuring compliance with regulations, and providing personalized care to each resident. This role requires a strong leader who is passionate about promoting the well-being and dignity of seniors while maintaining a supportive, collaborative environment for both staff and residents.

Core Values:

• Integrity: We maintain the highest standards of honesty and transparency in all our interactions, building trust with residents and families
• Teamwork: We work together to meet the needs of our residents, fostering collaboration and open communication among all staff members
• Valuing People: We respect and appreciate every individual—residents, families, and team members—promoting dignity, compassion, and inclusivity
• Exemplary Performance: We strive for excellence in all aspects of our work, continually improving to provide the best care and services possible
  
  

Key Responsibilities:

• Supervision and Staff Management:
• Oversee and manage a team of caregivers, nursing assistants, and support staff in delivering exceptional care
• Schedule, train, and mentor staff, ensuring they adhere to facility policies and provide respectful, quality care
• Conduct regular staff performance evaluations, providing feedback and coaching for continuous improvement
• Foster a positive and supportive work environment that encourages team collaboration and employee engagement
• Resident Care and Well-being:
• Ensure that residents’ care plans are followed and that all personal care needs are met, including assistance with activities of daily living (ADLs), medication administration, and mobility support
• Monitor the health and well-being of residents and report any changes in condition to medical staff or family members as necessary
• Promote resident independence and dignity while providing the appropriate level of assistance
• Address resident concerns, ensuring their needs are met in a timely and compassionate manner
• Compliance and Regulatory Standards:
• Ensure the facility is in compliance with all Arizona state regulations, including health, safety, and staffing requirements
• Conduct regular audits and inspections of the facility to ensure cleanliness, safety, and operational efficiency
• Maintain up-to-date resident records, including care plans, health updates, and documentation of services provided
• Prepare for and assist with facility inspections by state agencies and regulatory bodies
• Family and Community Relations:
• Serve as a point of contact for families, ensuring open communication regarding their loved ones’ care and well-being
• Address concerns or complaints from families and residents, working to resolve issues and enhance satisfaction
• Develop and maintain positive relationships with community resources, healthcare providers, and other external partners
• Medication Oversight:
• Assist with the management and administration of medications, ensuring compliance with physician orders and regulations
• Monitor and document residents’ responses to medications, and communicate any concerns to medical staff
• Documentation and Reporting:
• Maintain accurate and up-to-date care records, including assessments, care plans, progress notes, and incident reports
• Ensure all documentation is completed in accordance with facility policies, state regulations, and best practices
• Shift Work and Coverage:
• Manage staffing schedules to ensure 24/7 coverage, including weekends and holidays, and provide assistance during shifts as needed
• Assist with crisis management, including resident emergencies, and take immediate action when necessary
  

Qualifications:

• Education:
• High school diploma or equivalent (required)
• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, Social Work, or a related field (preferred)
• Certification and Licensure:
• Certified Caregiver in Arizona (required)
• CPR and First Aid certification (required)
• LPN or RN licensure (preferred, but not required)
• Experience:
• Minimum of 2-3 years of experience in an assisted living, long-term care, or healthcare setting, with at least 1 year in a supervisory or leadership role
• Experience in resident care planning and management is highly preferred
• Knowledge of Arizona’s assisted living regulations and compliance requirements is essential
• Skills and Abilities:
• Strong leadership and team management skills
• Excellent communication skills, both verbal and written, with the ability to interact effectively with residents, families, and staff
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Empathy and a strong commitment to providing high-quality care to seniors
• Ability to handle sensitive and confidential information with discretion and professionalism
  

Work Environment and Physical Requirements:

• This role requires work in a residential care setting with frequent interaction with residents and staff
• Some physical effort may be required, including moving equipment or assisting with resident mobility
• The position may require occasional evening, weekend, or holiday shifts, depending on the needs of the facility
  
  

Why Join Us?

• Competitive salary and benefits package, including health, dental, and retirement plans
• Opportunity to make a positive difference in the lives of seniors and their families
• A supportive work environment with opportunities for professional development and growth
  
  

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