Receptionist / Front Desk

 We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our pediatric office. The ideal candidate will be the first point of contact for our patients and families, providing exceptional customer service and ensuring smooth daily operations.

Responsibilities

Greet patients and families with a warm, welcoming attitude
Schedule appointments and manage the office calendar efficiently
Verify insurance and process patient paperwork accurately
Handle phone calls, answer inquiries, and provide information to patients
Assist with billing, payments, and insurance claims as needed
Maintain a clean and organized front desk area
Coordinate with medical staff to ensure a seamless patient experience


Qualifications:

Previous experience in a medical office or customer service setting preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Knowledge of insurance verification and billing is a plus
Familiarity with electronic medical records (EMR) systems is a plus
Bilingual (English/Spanish) is preferred but not required
Dependable and professional with a caring and patient-friendly demeanor

 Competitive pay based on experience
A supportive and team-oriented work environment
Opportunities for growth and professional development
The chance to make a difference in the lives of children and their families