Human Service Worker 3 (HSW3) Residential Facilities

Scope of Job:

Supports residents of 24-hour crisis/respite services by providing them with resources and benefit information and providing direct support with obtaining resources and benefits during the resident's stay in the program.

Job duties:

• Updates at the beginning of work shift by: a) emptying and reading all correspondence from personal mailbox; b) reading and responding to email and voicemail; c0 reading all required updates including the team bulletin board; d) getting a working knowledge of the current situation on the team and interventions needed; e) obtaining and covering a cell phone, if assigned, and responding to calls/texts.
• Establishes a professional, caring relationship with all people being supported by the team. Has awareness of and is sensitive to each person's (and co-workers) cultural, racial, and ethnic background. Focuses on each resident's rehabilitation planning and intervention services and each person's health and safety. Responds to emergencies; assesses situations and plans immediate intervention; identifies people who are not doing well and provides interventions to address the situation; updates appropriate staff including Crisis and Respite Services Coordinator or manager/leader on duty; reports critical situations.
• Completes Rehabilitation Assessments and Individual Treatment Plans (ITPs). Provides or arranges for interventions as outlined in each person's ITP, including self-care (personal hygiene & health); social relationships & recreation; education/vocational training; and independent living skills (money management, clothing care & apartment management); teaches skills as outlined in the ITP (including intra-personal & intra-personal skills). Provides medication monitoring supports. Supports people with skills to support the final goal of living, or continuing to live, independently in the community. Facilitates group classes with residents of crisis/respite services. Documents interventions via the person's record.
• Links people to all available resources including entitlements, mental and physical health services, employment services, crisis intervention services etc. Plans and provides crisis interventions in order to prevent unnecessary psychiatric and somatic hospitalizations. Encourages each individual to work toward their recovery. Offers support, hope, encouragement, compassion and empathy to individuals who are struggling with recovery.
• Provides indirect services to residents, including services coordination; reassurance to the person and to those listed on the person's Release of Information; shares information with other providers, with the person's consent; participates in indirect services when necessary. Assists people to connect with their community and peers.
• Provides informal support and socialization to residents whenever possible. completes all records and documentation requirements including the ITP, Case Notes, Daily Progress Notes, Health Status Reports, and other documents required by the agency.
• completes all requirements at the end of the shift including; a0 updating bulletin board and documentation hand-off/shift notes; b) checking and responding to voicemail; c) returning and charging cell phone; d) verbally updating next shift; e) when driving an agency vehicle ensures its cleanliness and refuels as necessary; f) completing timesheets and mileage sheets, when due.
• Attends meetings as required. Trains new staff and interns on the job duties of the team's HSW staff. Focuses on meeting all COMAR, CARF, HIPAA and other regulatory requirements. Attends certification/recertification training as scheduled. Completes all other training as scheduled/assigned. Understands role as an essential employee.
• Performs other tasks related to the overall scope of the job as assigned.

Personal Qualities: In the performance of these job duties, the employee is expected to demonstrate the core personal qualities valued that are described in the Personnel Policies and Procedures: honesty; positive, can-do attitude; flexibility; ability to accept feedback; team work; respect of the agency; recover orientation, and person-centered.

Agency -wide Requirements:

• Verification of employment eligibility
• Proof of physical ability to perform job duties
• Valid driver's license and acceptable driving record
• Acceptable criminal record

Qualifications for this Position:

• High School Diploma or equivalent
• Associate's, Bachelor's, or Master's degree allows for annual education stipend
• Strong interpersonal skills
• Good documentation skills

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 5x8
• Evening shift
• Weekends as needed

Ability to Commute:

• Oakland, MD 21550 (Required)

Ability to Relocate:

• Oakland, MD 21550: Relocate before starting work (Required)

Work Location: In person

Salary : $20