Student Support Specialist

Organization Background

Gary Alumni Pathway to Students (GAPS) connects alumni with students to promote successful academic, career, and life outcomes. GAPS vision is that students will succeed in a rapidly changing world by discovering and pursuing their educational and career aspirations.

Position Summary

The Student Support Specialist is responsible for providing comprehensive support to students to promote their academic success, social-emotional well-being, and overall personal development. This role serves as a bridge between students, families, educators, and community resources to remove barriers to learning and create a supportive school environment. This role requires a combination of strong administrative skills, excellent communication abilities, and a general understanding of educational program management, all contributing to GAPS' mission, vision, and culture.

Key Duties

· Academic Support: Assist students in developing study skills, setting academic goals, and implementing intervention strategies in collaboration with coordinators and teachers.

· Social and Emotional Support: Provide coaching, promote positive behavior, and connect students with support resources.

· Student Advocacy: Proactively address systemic barriers to ensure students have equitable access to resources, opportunities, and a supportive learning environment that fosters their success.

· Progress Monitoring: Track student development, assess intervention effectiveness, and adjust strategies as needed.

· Professional Development: Attend required meetings and engage in professional development opportunities to stay informed on the latest educational trends and practices.

Team Shared Responsibilities

· Student Recruitment and Retention: Engage actively in recruitment and retention efforts, maintaining effective communication with students, parents, and school personnel to foster strong relationships and continuous enrollment.

· Documentation and Case Management: Produce and manage all necessary documentation for student enrollment and provide continuous case management to support student needs.

· Compliance and Reporting: Ensure that all program activities comply with grant guidelines and complete required reports for internal and external stakeholders.

· Event Coordination: Assist in the organization and management of school engagement events, including career days, college tours, and afterschool programs, to enhance student participation and engagement.

· Community and Donor Engagement: Build and maintain relationships with alumni, community members, and donors to support outreach efforts and enhance program visibility.

Competencies

· Communication Skills: Ability to clearly and effectively communicate with students, parents, school personnel, and other stakeholders through various mediums (oral, written, digital).

· Organizational Proficiency: Ability to manage multiple responsibilities, maintain accurate records, and effectively coordinate events and programs to support student success.

· Program Support: Experience in supporting the implementation and evaluation of programs and initiatives that address the needs of K-12 students, ensuring engagement and effectiveness.

· Stakeholder Engagement: Experience in building and maintaining relationships with diverse stakeholders, including students, families, community partners, and program supporters.

· Adaptability and Problem Solving: Capable of adapting to changing circumstances and solving problems creatively to overcome challenges and improve program outcomes.

Qualifications

· High school diploma with 1-3 years of experience in youth services, community outreach, or program coordination.

· Experience supporting community engagement, event coordination, or student-focused initiatives.

· Strong organizational skills with the ability to manage multiple tasks effectively.

· Excellent communication and interpersonal abilities to build relationships with students, families, and community partners.

· Proficiency in Microsoft Office, Google Workspace, and basic program management tools.

· A proactive, professional attitude with a willingness to learn and grow in the role.

· Flexibility to work evenings and weekends as needed for events and student support efforts.

Work environment

Dynamic school environment with engaging communal spaces. Requires adaptability and enthusiasm for promoting a culture of learning and respect. Emphasizes safety and inclusivity.

Travel required

Occasional local travel to partner sites, trainings, and educational events.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: No more than 35 per week

Benefits:

• Paid time off

Schedule:

• After school
• Monday to Friday

Experience:

• program coordination: 1 year (Preferred)

Ability to Commute:

• Gary, IN 46406 (Required)

Ability to Relocate:

• Gary, IN 46406: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25