What are the responsibilities and job description for the Behavioral Health Coordinator position at Gary and Mary West PACE?
Come work for Gary and Mary West Pace.
We are a rapidly growing all-inclusive day center for the fragile elderly. We are seeking an experienced Behavioral Health Coordinator to join our team.
This is a full time Monday through Friday Day position. We are located in San Marcos, CA.
We offer several benefit plans to choose from and we also have a great 403B program.
Please research us on westpace.net
Why Work for Gary and Mary West PACE?
Because you desire work/life balance and have a passion to make a difference in the lives of North County seniors and their families!
You will receive generous pay and a benefits program focused on your health and wellness that includes 10 paid holidays, 13 days of PTO, 5 days of sick leave, a 5% employer-match to our 403b retirement program, and no on-call time.
Because we encourage professional development and support all staff to expand their skillset, providing an annual education allowance.
You will be part of a distinct company culture where work feels like family and collaborate with a multi-disciplinary team environment where you are appreciated and valued.
Come do your best work where your contribution matters!
About PACE:
Philanthropists Gary and Mary West founded West Health with the mission of enabling seniors to successfully age in place with access to high-quality, affordable health and support services that preserve and protect their dignity, quality of life, and independence. The Gary and Mary West PACE (Program of All-inclusive Care for the Elderly), affiliated with West Health (www.westhealth.org), is a new non-profit that delivers medical, social, and behavioral services to the frail elderly to the North County of San Diego. This PACE center will be entrepreneurial in nature and will focus on innovations and bringing new processes to the traditional PACE environment.
We're looking for passionate healthcare providers who want to be part of a team dedicated to enable seniors to live in their communities as independently as possible by providing compassionate, comprehensive health and supportive care.
One Team One Mission
Position Summary:
Under the leadership of the Medical Director, the Behavioral Health Coordinator will support both the PACE team and psychiatric and counseling partners, coordinate patient care, and work directly with patients to ensure consistent engagement with their care plans. As a member of an interdisciplinary care team, you will collaborate with primary care providers, psychiatric providers, and other mental health specialists to promote quality care and improve participant outcomes.
Essential Functions:
• Participant Engagement: Closely monitor and engage with a cohort of participants that exhibit high BH needs. Meet with participants who miss appointments to develop tailored strategies to support their attendance and engagement, as well improve compliance with their BH treatment plans. Weekly case consultations, in tandem with the PACE provider and/or BH consultant, to review progress.
• Provider Support: Assist PACE providers and BH vendors and by organizing monthly BH huddles for high-risk participants, and ensuring smooth communication, documentation and scheduling for BH care provision to participants in PACE.
• Care Coordination: Schedule and coordinate BH visits, actively working to reduce no-show rates through personalized outreach plans. Collaborate with RN-CMs when participant is in inpatient or skilled nursing facilities to ensure BH needs are being met in those settings.
• Integrated Collaborative Care Model for BH development and implementation: Conduct staff and BH partner interviews to identify pain points or barriers in BH delivery or access for PACE participants and propose solutions and develop timeline and resource identification for implementation under the guidance of PACE clinical leadership.
• Resource Navigation: Serve as a liaison between participants and PACE social workers and providers, offering guidance on local and state behavioral health, medical, and social support programs, developing an internal resource database.
• Documentation & BH status monitoring: Maintain accurate registry of high risk BH cases as well as all PACE participants with BH diagnoses, with predetermined monitoring criteria and status.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center's policies, practices, and procedures.
• Accept assigned duties in a cooperative manner and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle.
Education and Certification:
• High school diploma/GED required.
• BA/BS in a related field (e.g., social work, psychology)
• Master's degree preferred.
• Willing to take the certification course for Behavioral Health Coordinator (within 6 months of hire).
• Trained in Problem-Solving Therapy as well as Motivational Interviewing, or wiling to receive training.
• CPR and BLS certification required.
• Original valid driver license with proof of auto insurance.
Skills & Experience:
• Minimum of two (2) years of demonstrated successful experience in psychiatric patient care coordination or working with behavioral health patients
• Minimum of one (1) year of documented experience working with a frail or elderly population.
• Working knowledge of local and state behavioral health, medical, and social resources.
• Strong interpersonal and communication skills to build trust with participants and collaborate effectively with care teams.
• Ability to work with ethnically diverse populations.
• Ability to handle sensitive patient information with confidentiality and professionalism.
• Effective oral and written communication skills.
Medical Clearance:
Employees must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact. Job offers are contingent upon COVID-19 vaccination is required.
Gary and Mary West PACE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, gender, gender identity, gender expression or sexual orientation or any other considerations made unlawful by applicable state or local laws.
Salary : $26 - $28
