What are the responsibilities and job description for the Enrollment Specialist position at Gary and Mary West PACE?
Come work for Gary and Mary West Pace.
We are a rapidly growing all-inclusive Senior day center for the fragile elderly. We are seeking an experienced Enrollment Specialist to join our team.
This is a full time Monday through Friday position. We are located in San Marcos, CA.
We offer several benefit plans to choose from and we also have a great 403B program.
Please research us on westpace.net
Why Work for Gary and Mary West PACE?
Because you desire work/life balance and have a passion to make a difference in the lives of North County seniors and their families!
You will receive generous pay and a benefits program focused on your health and wellness that includes 10 paid holidays, 13 days of PTO, 5 days of sick leave, a 5% employer-match to our 403b retirement program, and no on-call time.
Because we encourage professional development and support all staff to expand their skillset, providing an annual education allowance.
You will be part of a distinct company culture where work feels like family and collaborate with a multi-disciplinary team environment where you are appreciated and valued.
Come do your best work where your contribution matters!
About PACE:
Philanthropists Gary and Mary West founded West Health with the mission of enabling seniors to successfully age in place with access to high-quality, affordable health and support services that preserve and protect their dignity, quality of life, and independence. The Gary and Mary West PACE (Program of All-inclusive Care for the Elderly), affiliated with West Health (www.westhealth.org), is a new non-profit that delivers medical, social, and behavioral services to the frail elderly to the North County of San Diego. This PACE center will be entrepreneurial in nature and will focus on innovations and bringing new processes to the traditional PACE environment.
We're looking for passionate healthcare providers who want to be part of a team dedicated to enable seniors to live in their communities as independently as possible by providing compassionate, comprehensive health and supportive care.
One Team One Mission
The Enrollment Specialist is responsible for the initial screening and coordination of new participants to the Gary and Mary West PACE (GMWP) program. The Enrollment Specialist will partner with the Community Outreach Manager to implement the program's intake, enrollment, outreach and marketing activities.
Essential Functions:
- Coordinates with potential participants and/or families to conduct initial screenings and assessments in the homes of potential participants
- Conducts PACE program eligibility screening, intake, educational and enrollment assistance activities to initially determine participant needs and eligibility for enrollment.
- Coordinates communications of eligibility decisions, approvals or disapprovals with participant or their family members.
- Participates in outreach and marketing activities in conjunction with the Community Outreach Manager.
- Facilitates GMWP referrals and community resources for assistance with other needs and complex issues.
- Provides responsive, high quality service to participants, participant family members, County representatives, outside agencies, members of the public by providing accurate, complete and up-to-date information in a courteous, efficient and timely manner.
- Conducts public outreach and educational activities, individually and in a group, to participants and community members at clinic locations and other community locations about PACE and other related health coverage options.
Education and Certification
- High school diploma or GED equivalent required.
- Bachelor's Degree in health or human services, preferred.
- Proof of valid auto insurance.
- Original drivers license.
- BLS and CPR Certification.
Skills and Experience
- A minimum of one year working in community health, senior health, marketing or enrollment for public health, social service organization or health plan.
- One year of Medi-Cal, Medi-Care, managed healthcare eligibility or senior related sales.
- Must take and pass the State of California DHCS PACE and Medi-Cal Marketing Certification exam within 60daysof hire.
- Bilingual(English/Spanish)highly recommended.
- Experience working with the frail elderly population a plus.
- Must be able to communicate effectively and comfortably in public forums.
- Prepare concise and clear reports on marketing and outreach.
- Intermediate experience working with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Experience working with Electronic Medical Record (EMR) systems (Cognify a plus).
- Experience working with Customer Relationship Management software, Salesforce a plus.
Medical Clearance contact. Job offers are contingent upon a successful pre-employment drug screen, background check.
Job offers are contingent upon a successful pre-employment drug screen, background check, and health screen. COVID-19 vaccination required. Must have a valid Driver License and proof of auto insurance.
Gary and Mary West PACE provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, gender, gender identity, gender expression or sexual orientation or any other considerations made unlawful by applicable state or local laws.
Salary : $71,000 - $74,000
