What are the responsibilities and job description for the Customer Service Representative position at Gasper Landscapes Design & Construction?
Come grow with us!
Gasper Landscapes, Inc. is a largely successful, family-owned, multi-faceted business centered around its well-known and highly reputable garden center in Bucks County, PA. With multiple locations, the company also operates a landscape and hardscape division with its own newly built store for contractors, as well as an award-winning exterior furnishings store.
We at Gaspers pride ourselves on our reputation for high quality products and exceptional service, but also on our close-knit, fun, & talented staff!
We are currently seeking a new addition for our team in the role of Customer Service Representative!
This is a great opportunity for someone who enjoys customer service but also may have an interest in an administrative role while providing a “guest centered” experience!
The ideal candidate will possess the following:
v Desire to work in a team environment – it’s all about helping out!
v Strong communication skills- you shine on the phone and on paper!
v Successful experience in a customer-service oriented role – you aim to please!
v Patient, Personable, and Professional – positive vibes only!
v Attention to detail and the ability to work productively, efficiently, & accurately – you’re on the ball!
v Proficiency with MS Office Suite, Outlook and Excel a must – no fakers please!
v Ability to work into the early evening and on weekends – flexibility is key!
General Responsibilities of this Role:
Answering Phones: You will be trained on how to field a variety of customer service calls and will be a part of the team that answers and handles incoming phone calls
Admin & Data Entry: Your task work will include a variety of administrative tasks such as data entry, formatting photos, and making travel arrangements
Concierge: Address all walk-in guests, directing them appropriately to either the Office, Nursery or Retail staff
This is a full-time, on-site position with some evenings and weekends required.
Salary to be determined based on skills and experience
Excellent benefits offered, Health & Dental Insurance, Simple IRA/Profit Sharing Plan, Vacation/Personal Time and Employee Discounts. Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person