What are the responsibilities and job description for the Customer Service Representative position at GASS BECKER INSURANCE AGENCY?
As a Customer Service Representative, you will play a key role in ensuring smooth office operations and delivering exceptional service to our clients. You’ll handle inquiries, manage administrative tasks, and collaborate with our team to uphold the agency’s high standards of professionalism and efficiency.
Key Responsibilities:
- Serve as the primary point of contact for clients, answering phone calls, emails, and walk-in inquiries.
- Provide detailed information on insurance products, policies, and services to assist clients in making informed decisions.
- Process policy applications, renewals, and changes accurately.
- Learn the basics of personal and commercial insurance
- Work toward obtaining your insurance license (we'll help)
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 37.5 per week
Benefits:
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- New Baltimore, MI 48051 (Required)
Ability to Relocate:
- New Baltimore, MI 48051: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $19