Onsite HOA Manager

Job Type: Full-time

About Gassen Company:
Gassen Company, a trusted property management provider since 1969, manages over 200 properties and 19,000 units in the Twin Cities and surrounding metro area. We are dedicated to delivering exceptional management services while respecting our residents and the properties we oversee. We are currently seeking an experienced Resident Manager for a condominium association in West Bloomington.

Position Overview:

As an Onsite Manager, you will be responsible for the daily upkeep and maintenance of the condominium property, ensuring it remains clean, safe, and well-maintained. You will also assist the Property Manager and Board with communication, enforce Association rules, and handle any maintenance and emergency situations. This position requires 24/7 availability, including evenings, weekends, and holidays as needed, and is a great position for a couple, as a unit is provided as part of the compensation package.

Key Responsibilities:

Maintenance & Cleaning:

• Daily Duties:
  • Vacuum and mop common areas, including lobbies, elevators, mailrooms, garage lobbies, and bathrooms.
  • Clean all windows (main and end doors) daily.
  • Empty garbage in mailrooms, end doors, garage, pet islands, and other areas.
  • Rotate and maintain garbage dumpsters as necessary.
  • Clean all restrooms and party rooms as needed, keeping them ready for use.
  • Dust and maintain railings, light fixtures, and emergency lights in common areas and stairwells.
  • Change light bulbs, smoke detectors, batteries in emergency lights, and perform minor repairs as needed (e.g., door handles, locks, light fixtures).
• Weekly Duties:
  • Vacuum building hallways and stairwells.
  • Clean garage areas and blow leaves as needed.
  • Clean outdoor light poles and globes once a year (if needed).
  • Dust garage areas and keep boiler rooms clean.
• Other Duties:
  • Perform snow shoveling, salting of sidewalks, and maintenance of pool area.
  • Spot clean carpets, furniture, and walls.
  • Monitor and update Association directories.
  • Perform general maintenance tasks like checking drains on flat roofs, replacing heating zone valves, and ensuring the pool is clean and properly maintained.

Emergency & On-Call Responsibilities:

• Respond to emergency calls within 15 minutes (phone, plumbing issues, power outages, elevator problems, garage door issues, etc.).
• Coordinate and oversee the work of contracted vendors for plumbing, electrical, elevator, and other facility-related issues.
• Perform minor repairs to avoid calling in vendors (light fixtures, ballasts, door handles).
• Maintain confidentiality regarding tenant and building information.

Additional Administrative Responsibilities:

• Maintain an inventory of supplies and order replacements as needed.
• Complete inspections and report maintenance issues, policy violations, and other resident concerns.
• Assist in managing tenant communication and coordination for move-ins, including providing rules and regulations.
• Attend meetings with the Property Manager and/or Board when needed.

Qualifications & Requirements:

• Experience: 3 years in a related work field (maintenance, janitorial, property management).
• Skills:
  • Excellent communication skills, both oral and written.
  • Basic knowledge of mechanical, plumbing, and electrical systems.
  • Ability to perform routine building and grounds maintenance.
  • Strong organizational and time-management skills.
• Physical Requirements: Ability to kneel, crouch, stoop, climb stairs/ladders, and lift heavy objects.
• Availability: Must be available for on-call duties, including evenings, weekends, and holidays.
• Vehicle: Reliable vehicle and proof of insurance required.

Benefits:

• 2-bedroom residence on-site and one underground parking space (utilities included).
• 401(k) with matching contributions.
• Health, dental, vision, life insurance, and health savings account.
• Paid time off and holidays.
• Employee assistance program.

How to Apply:

If you are reliable, self-motivated, and have experience in property maintenance or management, we encourage you to apply for this full-time position. We offer a comprehensive benefits package and a supportive work environment.

This position involves a variety of tasks and requires flexibility and the ability to handle crisis situations calmly. The Resident Manager is key to ensuring the safety and satisfaction of residents, while also keeping the property well-maintained and functioning smoothly.