What are the responsibilities and job description for the REFERRAL SPECIALIST position at GASTRO CARE PARTNERS MANAGEMENT COMPANY LLC?
Job Details
Description
Job Summary:
The Referral Coordinator is responsible for coordinating referrals for patients, verifying current insurance and getting approval for referral and diagnostic testing. The Referral Coordinator will answer incoming phone calls, manage all aspects of incoming referrals, schedule appointments, and accurately update medical records as necessary/pertinent.
Essential Duties and Responsibilities:
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Coordinate and schedule all incoming referrals
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Obtain authorization for referrals and schedules appointments accordingly
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Assist in tracking patient results, as needed
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Communicate with patients regarding orders, scheduling and appointments
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Assists patients with insurance requirements
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Documents scheduled procedures, patient phone calls, and relevant communication
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Other duties as assigned
Qualifications
Required Skills and Abilities:
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Detail oriented and organized
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Able to multi-task and work quickly, with constantly changing circumstances and priorities
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Ability to communicate with internal customers at all levels of the organization and to build positive working relationships
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Ability to collaborate with other departments to ensure effective patient workflow
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Ability to convey or exchange complex information
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Ability to maintain confidentiality of sensitive information
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Strong computer skills
Education and Experience:
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High school diploma or equivalent
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Minimum of 1 year of experience in a healthcare environment
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Proficiency in MS Excel, or other scheduling software
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Knowledge of medical terminology required
Salary : $18 - $20
