What are the responsibilities and job description for the Phone Operator/Patient Services Representative position at Gastroenterology Associates, LLP?
As a Phone Operator/Patient Services Representative, you will be responsible for the following:
This position requires you to answer a high volume of calls while entering and updating patient demographic information and verifying and documenting patient insurance into the EMR Medent.
Candidate must have excellent keyboard skills, the ability to multi-task and have great customer service qualities by providing exceptional patient service and ensuring a positive experience.
To excel in this role, you should possess the following qualifications:
- Previous experience working in a medical office or similar setting is preferred.
- Proficiency in medical terminology and familiarity with medical office procedures.
- Ability to navigate electronic health record systems like Medent efficiently.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Medical office
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $17 - $20
